Antonio was helpful and kept me updated on the servicing progress. Thank you.
2/18/2023
Christopher S. VERIFIED CUSTOMER
Ali kept me informed on the progress of my vehicle’s maintenance work. Notified me when it was completed and provided an ETA on its return to my home.
2/18/2023
Juliana Z. VERIFIED CUSTOMER
Ali kept us informed about our vehicles progress. She is always available and helpful.
2/18/2023
Denice R. VERIFIED CUSTOMER
Ali was wonderful, she helped on the phone and in person she was exemplary. I left not only with my car working great but also educated on items I didn’t even know about! She is a great asset to your team!
2/18/2023
Roderick T. VERIFIED CUSTOMER
Ali does a great job, friendly, helpful, gives great advice and is pleasant and knowledgeable!
2/18/2023
Paul D. VERIFIED CUSTOMER
I am trying to make my 2016 S60 run until Fall. My experiences with your Service Department, and Brian in particular, will be a major contributor to buying another Volvo. Thank you.
2/18/2023
Karen T. VERIFIED CUSTOMER
The issue is my fault not yours. I was told that I needed to replace my fan motor to stop the whining sound that seemed to come from the fan. I did not ask Jake to listen to the sound nor did I ask for your tech to see it might be caused by something else. The fan & resistor were replaced & unfortunately I still have the whining sound. Expensive repair & unfortunately it didn't stop the sound. Jake didn't ask to hear the sound but I didn't think anything about that. Live & learn!
2/17/2023
William D. VERIFIED CUSTOMER
Thanx
2/17/2023
Drew R. VERIFIED CUSTOMER
Jake is a true professional who should be promoted if possible.
2/16/2023
Annette K. VERIFIED CUSTOMER
The only area that I was not happy with was the fact that they were already in the process of selling the car (V90) that I was originally scheduled to see. I was happy that they actually had another car in mind for me to look at, which I actually purchased.
2/16/2023
Martin And. VERIFIED CUSTOMER
Jacob has always been professional, kind and welcoming every time I come In to service my Volvo. I feel like I’m a part of the Volvo family thanks to his great customer service! I never have to worry about leaving my vehicle at Volvo, I know that Jake and his team will make sure to take care of all of my concerns. Thanks so much!
2/16/2023
Michael F. VERIFIED CUSTOMER
He is the best from all the rest… professional, friendly customer service that I appreciate & so do my two vehicles.
2/16/2023
Richard C. VERIFIED CUSTOMER
As always Brian delivered excellent service and attention to detail. Thank you.
2/15/2023
Katherine . VERIFIED CUSTOMER
Antonio and the service team went over and beyond for me. I actually didn’t have an appointment but had my car in the shop there just days before and my tire sensor was already going off. Turned out there was a nail in my tire! The team was able to still help me get it patched and out on my way!
2/14/2023
Christopher R. VERIFIED CUSTOMER
Had my sparkplugs replaced at a different shop. Was told by my service advisor that volvo had to redo my sparkplugs and had to pay for them again to have my warranty work completed. Car was returned to me with check engine light after delivering the vehicle warning light free.
2/13/2023
Lynette P. VERIFIED CUSTOMER
Still struggling with the intermittent problem with the stop/start system. Otherwise, Ali is great as well as the rest of my experience.
2/12/2023
Susie L. VERIFIED CUSTOMER
Always a nice touch to wash my car!!
2/11/2023
Marcus H. VERIFIED CUSTOMER
Good quick service
2/10/2023
Bob W. VERIFIED CUSTOMER
We’ve been very happy with our Volvo. After discovering you would come pick it up, 42 miles away!, for service, our next car will most likely be another Volvo. Antonio was very helpful and accommodating.
2/10/2023
Jarad M. VERIFIED CUSTOMER
Brian provided outstanding service and squeeze me in at the last hour so I really appreciate it. He stayed around till the very end of the day so that I could finish my oil change.