Ali is very professional and helpful person. I love work with Her, I can trust her
11/30/2024
Alexys G. VERIFIED CUSTOMER
Ali has always been great.
11/30/2024
Mary P. VERIFIED CUSTOMER
Service was fine but I was not advised that there would be a 3% charge for using a credit card. Had I known, I would have brought my checkbook.
11/28/2024
Lars N. VERIFIED CUSTOMER
Jean Rachid was very attentive to my concerns. He was the best employee I've dealt with at Arrowhead Volvo.
11/28/2024
Lora A. VERIFIED CUSTOMER
Jake is a joy, such a sweetie and I sincerely appreciate the commitment to excellence.
11/28/2024
Daniel S. VERIFIED CUSTOMER
Ali is terrific. Knowledgeable, friendly, communicative.
11/28/2024
Dustin T. VERIFIED CUSTOMER
Service advisor was fine. The service director needs to learn the importance of building business. The sales department had to step in and salvage my relationship with the dealership. However, as the service manager said in is email, he doesn’t want my business so I will not use your services again. I filed a complaint with Volvo corporation.
11/28/2024
Mary S. VERIFIED CUSTOMER
Jacob addressed my needs and completed my service in a timely manner
Will be back
11/28/2024
Wendy M. VERIFIED CUSTOMER
Wonderful service.
Professional, polite, timely.
Really appreciate you fixing the tire and the wonderful care.
11/27/2024
Gary B. VERIFIED CUSTOMER
As usual, Jake too good care of me and my XC-60. I was surprised to learn that the supercharger had failed and it would take three days (weekend included) to make the repairs. Jake coordinated a complicated schedule with ease making sure I had transportation, my car had the parts, coordinating both warranty and insurance work on my car. The car was done when it was promised. The excellent customer service by Jake and Arrowhead Volvo Service Department is reason my next car will be another Volvo. Thank you!
11/27/2024
Ricky M. VERIFIED CUSTOMER
Plz let us know if a tech will b coming to our home to check on vehicle?
11/27/2024
Gilbert D. VERIFIED CUSTOMER
Great communication and details.
11/27/2024
Jeremy H. VERIFIED CUSTOMER
Jake is the best! Always helpful and so happy I can trust his recommendations.
11/26/2024
Alexandru T. VERIFIED CUSTOMER
Thank you
11/26/2024
Carlos F. VERIFIED CUSTOMER
Jean was spot on assessing my requests. Definitely recommend him,his associates and the dealer as the place to have maintenance on Volvos.
11/24/2024
Terry B. VERIFIED CUSTOMER
Excellent service experience!
Thanks Ali!
Terry
11/24/2024
Jesus L. VERIFIED CUSTOMER
Profesional & eficiente
11/24/2024
Abhijit K. VERIFIED CUSTOMER
Ali was extremely helpful in managing the appointment with clear communication. Appreciate Ali’s help
11/24/2024
Ivy G. VERIFIED CUSTOMER
Very professional & efficient
11/24/2024
Steven M. VERIFIED CUSTOMER
Always great service from Ali. And the whole service team