Antonio is pleasant and professional.
Easy to work with!!
10/25/2024
Amanda A. VERIFIED CUSTOMER
Jean is great! He was patient and very helpful!
10/25/2024
Barbara H. VERIFIED CUSTOMER
Antonio **** in service is great in customer service. I have had many fleet vehicles over my 38 year career. He treats me as if I purchased the car personally.
Much thanks,
Barb Hatzenbiler
10/25/2024
Susan D. VERIFIED CUSTOMER
Thank you so much for the great job. I greatly appreciate you, Allie.
10/25/2024
David R. VERIFIED CUSTOMER
Jake and your service team at Arrowhead are always outstanding. Been a customer for 14 years now.
10/25/2024
Thomas H. VERIFIED CUSTOMER
Great service by all !
10/25/2024
Patricia S. VERIFIED CUSTOMER
Always great service from Jacob Johnson and the valet service.
10/25/2024
Olivia R. VERIFIED CUSTOMER
Antonio is always thorough and answers our questions. Very friendly and great attitude. Thank you!
10/25/2024
Lilia A. VERIFIED CUSTOMER
I appreciate the great service Jacob process each time I get there. I wasn’t feeling well today and he remain professional at all times. His. Customer service is always excellent.
10/25/2024
Anita M. VERIFIED CUSTOMER
Allie and the other Service Advisors were courteous and helpful. My var was repaired promptly and thoroughly! Many thanks to Volvo’s service team!!
10/25/2024
Stephen M. VERIFIED CUSTOMER
Antonio did a great job yesterday. It was something that should have been done the first time rather than having me make two trips, milage and time to get this repaired.
10/24/2024
Aspen C. VERIFIED CUSTOMER
Service was great, great communication and appreciated flexibility.
10/24/2024
Carol U. VERIFIED CUSTOMER
I am so glad I decided to buy this Volvo. All positive experiences!
10/24/2024
Becky N. VERIFIED CUSTOMER
The main issue is communication. I had a 9 a.m. appointment. At 2 I called and asked what was going on with my car. Said it was just pulled in. I said a 9 am slot and you are just now looking at car? Yes. Waiters get preference. Good to know for future. Needed new tires. I asked when it would be done next day. Probably noon. Got a call at 3 it was done. Had yo get kid from school. I could not get an
Uber because of time of day. Better communication would be appreciated. Our old dealer we got notified of all the steps. We just moved and are not familiar with how things work. Did not realize if I waited car would get in quicker. Good thing we could be without car longer than a day this time. Why make an appointment if you do not get it in at time. I busted yo get there at 9.
10/24/2024
Conrad F. VERIFIED CUSTOMER
Antonio was very professional and attentive to my needs. His way of explaining what was done and needed to be done was delivered in a very clear and concise manner.
10/24/2024
William C. VERIFIED CUSTOMER
Good service
10/24/2024
Julie A. VERIFIED CUSTOMER
Jake is a delight to work with. He always gives us a complete explanation of the service/repairs needed. There are no surprises. He is a wonderful ambassador for Arrowhead Volvo.
10/24/2024
Jodi P. VERIFIED CUSTOMER
Awesome service . He’s is so personable and keeps me in the loop of where we are with the service. So nice that he could provide a place for privacy at your place to allow me to work and call a client. It’s nice office space!
He’s amazing. This is my second Volvo and to have the same person of contact is valuable and comforting.
He’s a gem. Good name, as he has my son’s name!
10/24/2024
Ronald W. VERIFIED CUSTOMER
As always, Jake always takes care of me.
10/23/2024
Policy Az. VERIFIED CUSTOMER
As always, Ali was knowledgeable, friendly and efficient.