Ali always does a great job as service coordinator. Answers all my questions professionally.
10/18/2024
Susan O. VERIFIED CUSTOMER
Wonderful 1st service!
10/18/2024
Lilia G. VERIFIED CUSTOMER
As always Antonio was fantastic! Explained each service & cost, along with recommendations. He was even kind enough to help me complete the service half an hour early so I could get to an appointment I had afterwards. Always beyond helpful & friendly!
10/18/2024
Dennis D. VERIFIED CUSTOMER
Very professional and courteous
10/18/2024
Lori S. VERIFIED CUSTOMER
Antonio does a great job. His customer service skills are 2nd to none!
10/18/2024
Bert M. VERIFIED CUSTOMER
was surprised about the windshield crack and overlooked the assessment report. but fixed quickly . valet service is new to me and i am ok earning how it works
10/17/2024
Mary B. VERIFIED CUSTOMER
Antonio was great. But, during the purchase period, the person who explained the Supplemental insurance did not tell us that our car tires were not covered under any dealer or manufacture’s coverage, We would like to have known that. If we’d known that we would have bought coverage and avoided the $1000. Cost of 2 tires that blew..
10/17/2024
Susan R. VERIFIED CUSTOMER
I appreciate all that you could do for me
10/17/2024
Michael Z. VERIFIED CUSTOMER
Did a great job of getting my car fixed.
10/17/2024
Diane F. VERIFIED CUSTOMER
Arrangements were made 2 weeks ago to provide a loaner by 8:30am as I had a Dr appt. No show until after 9am resulting in Dr cancelling my appt as I was unable to get there on time.swevice itself was completed.
10/16/2024
Kim H. VERIFIED CUSTOMER
Consistent professional service
10/16/2024
James M. VERIFIED CUSTOMER
Thank you. Great service.
10/16/2024
Pam S. VERIFIED CUSTOMER
Ali always provides exceptional service with a smile!
10/16/2024
Monika K. VERIFIED CUSTOMER
Antonio is always so accommodating. Very good customer service from him.????????
10/16/2024
Jon I. VERIFIED CUSTOMER
I was very pleased with the service provided.
10/16/2024
Dorothy R. VERIFIED CUSTOMER
I spoke to Maddie this afternoon regarding my experience. Ali Crissman is the ONLY person I go to in the service department. I believe I am heard whenever we have a conversation. I trust her and feel comfortable with whatever decision I make after we speak. She is professional and easy going. Ali is a keeper in the service department. I am grateful for and appreciate her. Thank you Ali.
10/15/2024
Melvin P. VERIFIED CUSTOMER
Excellent customer service.
10/15/2024
Kyle C. VERIFIED CUSTOMER
We bought our Volvo at Volvo Arrowhead in 2019. We have been bringing our car in for regular maintenance for several years now. We have always received fantastic customer support from Jacob Johnson. He is always very courteous, he is a great communicator and he is always accommodating. We have always been very satisfied with the service and repairs from the mechanics as well.
Sincerely,
Kyle C