Car done on time. Antonio is pleasant and informative.
10/3/2024
Ricky M. VERIFIED CUSTOMER
Ali was AWESOME!!!
10/3/2024
Jaclyn M. VERIFIED CUSTOMER
Kept me up to date on the process of my maintenance appt. Everything was taken care of with ease, efficiency and professionalism
10/3/2024
Gail M. VERIFIED CUSTOMER
Got us right in, great service!
10/3/2024
David J. VERIFIED CUSTOMER
Wet professional staff. Explained the issue with my car so I could understand. Also great job washing and cleaning the inside of it.
10/3/2024
Javier S. VERIFIED CUSTOMER
Ali has ways been great. I've gotten all my service through her and she's always helpful. Unfortunately the XC90 I purchased from arrowhead Volvo is a lemon. Every 3-5 months I'm going in and it's costing me $3000 to fix something new. It's quite frustrating. Not that you care cuz it's just more money for the company while it bleeds me dry. I shoulda kept my v90. Now I'll probably never buy another Volvo.
10/3/2024
Bruce B. VERIFIED CUSTOMER
Jake is great! Love the service experience at Volvo of Arrowhead.
10/2/2024
Benjamin C. VERIFIED CUSTOMER
Listened to my concerns and kept me updated on the status of my Volvo. Aurel was also great. Really enjoyed my rides to and from the dealer with him.
10/2/2024
Katherine . VERIFIED CUSTOMER
Ali always goes over and beyond! I had to bring my car in without an appointment because the issue couldn’t wait and was unsafe right drive. She is great with communication and got my car back to me quickly.
10/2/2024
Brittany M. VERIFIED CUSTOMER
Always great service with Jake!
10/2/2024
Emilio G. VERIFIED CUSTOMER
Thank you
10/1/2024
John A. VERIFIED CUSTOMER
This was my first experience with the service department at Arrowhead Volvo and I was pleased. I originally purchased my 2022 C40 through Volvo's online purchase process and designated the cross-town competitor -- Courtesy Volvo -- as the delivery dealer. I had no prior experience with Courtesy and chose them only because their location was closer. Unfortunately, virtually every experience I had with that dealership -- including sales, purchase and service -- left me feeling ignored, abused, deceived, disappointed, frustrated and/or angry. So I decided this time I would try Arrowhead Volvo even though it is a somewhat longer drive for me to get there. But it was a drive worth making because my experience with this shop was much more closely aligned with my expectations after having driven BMW's since college. Arrowhead Volvo clearly understands good customer service in a way that Courtesy Volvo does not and as a result my shaken confidence in the Volvo brand now has been restored.
10/1/2024
Umberto C. VERIFIED CUSTOMER
Great communication with Jean Racjod, and professional service from the rest of the team.
Well done and thanks!
Umberto C
10/1/2024
Michael M. VERIFIED CUSTOMER
Ali did a great job getting us getting our rims covered, but she still needs to work on that windshield crack that your detailers made for us. Based on our experience with Ali, she will work that until we are satisfied as well. She's doing a great job.
10/1/2024
Clayton R. VERIFIED CUSTOMER
Always good service
9/29/2024
Tomas P. VERIFIED CUSTOMER
Job well done! very happy with the experience. waiting area comfortable and the treats was the icing on the cake???????? experience above and beyond
thank you
9/28/2024
Vikram R. VERIFIED CUSTOMER
Maintenance lights are still on after the service.I need to drive back to get it disabled.
9/28/2024
Sherree P. VERIFIED CUSTOMER
Ali took care of my Vehicle and me. She got me n and out completely. I was totally satisfied.
9/28/2024
Daria W. VERIFIED CUSTOMER
Ali listens and uses her common sense, and experience, to provide the best service possible to customers. She's great!