Antonio is always polite, professional, considerate and, above all: effective!
9/11/2024
Venkata K. VERIFIED CUSTOMER
The best service experience I had
9/10/2024
Nita D. VERIFIED CUSTOMER
Antonio was very helpful.
9/10/2024
Carey E. VERIFIED CUSTOMER
My car did not get serviced today and the fact that you do not know this and still send me this survey shows me you have no idea what the hell is going on. I waited for 2 1/2 hours and they had not started on my car and no one came to talk to me. I was then told it would be another 1 to 2 hours so I asked for my car and left. No follow up. Nothing. To say the least I was not very happy.
9/10/2024
Rhonda G. VERIFIED CUSTOMER
Totally made a horrible situation into a bree,e. Super friendly timely !
9/9/2024
Elizabeth H. VERIFIED CUSTOMER
Jake has been taking care of me for 10 years since I purchasees my Volvo XC 60. Other people have come and gone, but Jake has been highly reliable a great source of knowledge, always does the best for me. When I have issues with my vehicle, he is highly professional and polite and I always know. I am in good hands when he’s taking care of me. Thank you for the outstanding service, Jake! Volvo and I are so happy to have you. Thank you for making such a difference every day. All the best, Elizabeth
9/8/2024
Johnhope T. VERIFIED CUSTOMER
Antonio‘s prompt assistance and top notch customer service really surpassed my expectations for today‘s appointment. His professionalism and subject matter expertise truly gave an impression that the team at Volvo Arrowhead will go above and beyond treating Volvo loyal customers that prestige customer service that every Volvo customers should expect at any Volvo establishment. Looking forward to work with Arrowhead team for all of my future service and sales.
9/8/2024
Thomas O. VERIFIED CUSTOMER
Ali was great.
9/8/2024
Josefa M. VERIFIED CUSTOMER
Great work. Thank you Jakob.
9/8/2024
Alfredo P. VERIFIED CUSTOMER
Jake is always great help, and answers all our questions. Thank you once again
9/7/2024
Lani M. VERIFIED CUSTOMER
Ali was very responsive to my questions. Her communication was top notch.
9/6/2024
Tamara H. VERIFIED CUSTOMER
Always professional and caring!
9/6/2024
Tacey C. VERIFIED CUSTOMER
Thanks for the great communication and service. Much appreciated!
9/5/2024
Lora Z. VERIFIED CUSTOMER
Ali is very knowledgeable and helpful.
9/5/2024
Tim D. VERIFIED CUSTOMER
It can be stressful getting your vehicle serviced, and it doesn’t always bring out the best in people. Jake understands that and that is a service to his customers.
9/5/2024
Debdeep B. VERIFIED CUSTOMER
Very nice service , one of the main reasons Volvo is a class apart .
9/5/2024
Debdeep B. VERIFIED CUSTOMER
I really appreciate the how the service was conducted, but the problem unfortunately was still not fixed, while using the charger cable the charger light is solid green, but the battery is not charging and dashboard shows the battery is fully charged, which clearly is not the case.
9/4/2024
Jessica H. VERIFIED CUSTOMER
Ali does an amazing job! She communicates effectively, answers questions, and goes above and beyond to assist. Her customer service is top notch!
9/4/2024
Glenda Del. VERIFIED CUSTOMER
Antonio provided the best service.
9/4/2024
Philip N. VERIFIED CUSTOMER
Love my experience with Volvo Arrowhead service. Ali is always on top of things and makes it super easy. Thank you.