The service staff at Arrowhead Volvo took excellent care of me and my XC-60. Thank you!
5/29/2024
Julia W. VERIFIED CUSTOMER
Good service
5/29/2024
Matthew L. VERIFIED CUSTOMER
There are 3 Volvo Dealerships in the Valley. I currently live in proximity to all 3.
Arrowhead Volvo is my dealer of choice, Scottsdale #2, Gilbert (only in emergency.)
My comments "NOT" involving Ali and her amazing customer service are that Volvo would be even BETTER if they would merge, as other dealers do, and honor their parts and warranty at all dealerships nationally.
eg: Gilbert Volvo required I return 5 times as their center caps were cracked, once turning the lights off as I lived in central Phoenix and trusted them enough to drive all the way out to buy parts from them.
Not only did they not wish to exchange the caps, inspect the cracks of those expensive little caps, on my last visit they turned off the service lights 5 minutes after close as I attempted to bring them the defective center cap!
Hence, they are on my as needed only list.
Your dealership is beautiful.
No pressure, and very professional.
That's been my experience with all technicians and sales associates and reason I would drive the distance to Arrowhead, even if I DID live in Gilbert!
Best,
Matthew L
5/29/2024
Sara S. VERIFIED CUSTOMER
Appreciated that someone could bring me to my work while my car was being serviced. I forgot his name, but he was kind and polite. Very good experience for my first trip to the service station.
The only downside I would say is that, if I did have to stay, the waiting area would not have been as appealing as Infinity ‘s service waiting area. However, if they always have a loaner vehicle or a ride to work, I won’t mind.
5/29/2024
Eric L. VERIFIED CUSTOMER
We always feel taken care of by Antonio & John. Thanks for taking care of our vehicle & making us feel special
5/26/2024
Ty V. VERIFIED CUSTOMER
Ali is FANTASTIC!
5/25/2024
Linda M. VERIFIED CUSTOMER
Everything was fine
5/25/2024
Ron B. VERIFIED CUSTOMER
Great service as always!
5/24/2024
Sandra C. VERIFIED CUSTOMER
Almost perfect! Thank you Alley for taking care of me the other night! And Antonio your still great!!!
5/24/2024
David G. VERIFIED CUSTOMER
Antonio is great!
5/24/2024
Jonathan M. VERIFIED CUSTOMER
Antonio did a great job!
5/24/2024
Scott S. VERIFIED CUSTOMER
Friendly and helpful service.
5/23/2024
Clarke R. VERIFIED CUSTOMER
I couldn’t be happier to have Jacob as our service advisor. He is friendly and professional always communications clearly and timely regarding the service process.
5/23/2024
Joyce R. VERIFIED CUSTOMER
Jake is professional and helpful. Enjoy working with him.
5/23/2024
Lisa D. VERIFIED CUSTOMER
Jake provides quality service to his customers. He keeps me updated throughout the process and gets me back on the road as quickly as possible.
5/22/2024
Carol W. VERIFIED CUSTOMER
Antonio was on top of every detail. I appreciated his good work.
5/22/2024
Peter J. VERIFIED CUSTOMER
I DID NOT GET SERVICE THERE. Get your act together!
5/22/2024
Steven M. VERIFIED CUSTOMER
Ali was very communicative throughout the service. Made sure the service requests were captured and delivered...