Ali was great to work with on the fix of the windshield and other miscellaneous work.
4/20/2024
Jackie A. VERIFIED CUSTOMER
Jake has always been very helpful and I am very grateful that he has been my service contact person.
4/20/2024
Annette E. VERIFIED CUSTOMER
Appreciate the great customer service!
4/20/2024
Rose Mary. VERIFIED CUSTOMER
Great experience today!
4/20/2024
Dwayne M. VERIFIED CUSTOMER
Great service! It’s truly appreciated.
4/20/2024
William G. VERIFIED CUSTOMER
Ali always goes out of her way to take great care of us!
4/20/2024
Rolf F. VERIFIED CUSTOMER
Excellent!
4/19/2024
Asher N. VERIFIED CUSTOMER
Ali is always ready to be a helping hand. She has been the upmost professional service advisor we have ever had. Ali communicates well, helpful and thorough with her work. Ali has made our experience with Volvo started off rocky, but Ali turned things around for my husband and I. We will continue to recommend Ali toe everyone that we know.
4/18/2024
Carmen T. VERIFIED CUSTOMER
Antonio is very good to work with! He is an asset to your organization!
4/18/2024
Jiehao Z. VERIFIED CUSTOMER
The service took much longer than I expected. My appointment was 9:00 AM. I arrived about 8:45 AM. I was not greeted by service representative and stayed in the lobby for a few minutes until another service person (?manager?)noticed me unattended. He took my key and told me a service person will contact me. It didn’t happen. I told the ? Manager that I would like an expedited service if they can. However, I later saw my car remained where I left around 9:20 AM. I ended up getting my car back around 11:05. AM. I chosen not get car wash done due to lack of time. I have to say that everyone is polite but not efficient in term of getting work done. BTW, there is only another customer waiting in the lobby for car service. I don’t see why they can’t expedite my car service. I am assuming other customers choose to either have loaner car or are not really tight on time.
4/18/2024
Dustin T. VERIFIED CUSTOMER
Thanks for the great service.
4/18/2024
Lynda P. VERIFIED CUSTOMER
Antonio García, my service advisor, was so thorough and professional. He kept the communication line open when giving me updates on my car. Also he remembered my mom had surgery last week, which was quite impressive. His customer service goes above and beyond. Thank you for a great job well done, Antonio.
4/17/2024
Diana B. VERIFIED CUSTOMER
Service was very good, Jake is very good at keeping me updated on the maintenance/repairs required for my vehicle! It was a 5 hour wait for me today but I was offered a ride home after a few hours which I declined. Overall I was very satisfied with repairs and service.
4/17/2024
Christopher B. VERIFIED CUSTOMER
Well done.
4/17/2024
Chad C. VERIFIED CUSTOMER
Antonio was helpful, communicative and friendly!
4/17/2024
Bryan F. VERIFIED CUSTOMER
Antonio did a wonderful job assuring I was kept informed and keeping the process on track. He continues to do an excellent job
4/17/2024
Renato C. VERIFIED CUSTOMER
Very professional and helpful
4/17/2024
Jim K. VERIFIED CUSTOMER
Antonio does a great job and makes you feel important and valued.