Clearly a staff that cares about a great experience. Thank you all!
2/14/2025
Steve B. VERIFIED CUSTOMER
Jacob kept me informed of my vehicles progress. He gave me the details of what needed to be replaced. He was very respectful of my time and gave me a loaner vehicle while mine was being repaired. We have a great relationship. I trust in Jacob we have developed a good friendsbip.
2/14/2025
Rosemary L. VERIFIED CUSTOMER
Fixed the carin a reasonable amount of time for a reasonable amount of money...just had to wait for parts
2/14/2025
Donna J. VERIFIED CUSTOMER
Great customer service!
2/13/2025
Dennis L. VERIFIED CUSTOMER
Jake exceeded my expectations and delivered the car in under the time. The rental car was a great benefit.
Thanks see you in 10000
2/13/2025
Richard C. VERIFIED CUSTOMER
Was not advised that the vehicle would NOT be delivered back to me on the same day. If so I would have made other plans.
Invoice did not clearly reflect any service discount related to those being send to me regularly by Volvo Arrowhead despite having given the flyers to the valet who picked up the vehicle.
2/12/2025
Carolyn D. VERIFIED CUSTOMER
Service in a timely manner.aporeciated Antonio keeping us up to date
2/12/2025
Karen H. VERIFIED CUSTOMER
Jacob is always friendly, efficient and open to hearing concerns/questions. He answers questions and if he doesn't have the information, is willing to investigate to find an answer.
2/12/2025
John S. VERIFIED CUSTOMER
Antonio arranged for my wife and me to have a loaner car over the weekend when my car had to be in the shop for a few days. And he made it possible for me to avoid a credit card surcharge on a sizable repair bill.
2/12/2025
Rommel M. VERIFIED CUSTOMER
Jake is an exceptional service advisor who embodies the skills and qualities of an ideal team member. With his talent and expertise, he has the potential to be an outstanding and a valuable asset to any company. Hiring people like Jake would undoubtedly elevate your team and drive success. Good job Jake
2/12/2025
The G. VERIFIED CUSTOMER
Another very satisfying and professional experience with Ali. Thank you.
2/12/2025
Michael W. VERIFIED CUSTOMER
Jean Rachid was an excellent service agent. Thank you very much for an excellent job well done.
2/12/2025
Berenice M. VERIFIED CUSTOMER
Antonio did a good couster service
2/11/2025
Stephen D. VERIFIED CUSTOMER
Antonio did a great job! Five Stars!!
2/11/2025
Wolfgang P. VERIFIED CUSTOMER
Thank you
2/11/2025
Vanessa M. VERIFIED CUSTOMER
He was fantastic and very thorough!
2/11/2025
Robert S. VERIFIED CUSTOMER
Will look into switching to Scottsdale Volvo.
2/9/2025
Krystal L. VERIFIED CUSTOMER
Volvo of Arrowhead always offers the best customer service!