First visit to the dealership. Excellent experience in every manner.
4/12/2024
Kelly M. VERIFIED CUSTOMER
Great service!
4/11/2024
Sujit I. VERIFIED CUSTOMER
Jake is great! Very responsive and accommodating. Excellent at answering questions. I have found him to also be very trustworthy
4/10/2024
Argero C. VERIFIED CUSTOMER
Great service
4/10/2024
Paul S. VERIFIED CUSTOMER
I have done business with both Scotsdale Volvo of Arizona, and Arrowhead Volvo of Arizona. I would drive across the county to have my Volvo serviced at Arrowhead Volvo.
Jacob Johnson is one of the reason's I would do so.
4/9/2024
Richard D. VERIFIED CUSTOMER
Antonio was professional and gave me what was found on the inspection with some recommendations which is always appreciated. Thank you for the service done on our car today.
4/9/2024
Sok K. VERIFIED CUSTOMER
A+
4/9/2024
John S. VERIFIED CUSTOMER
I had some questions about my vehicle and the service it was to get today, and Antonio was able to answer them to my satisfaction. He went out of his way to get things done for me today.
4/9/2024
Barbara O. VERIFIED CUSTOMER
Antonio is always courteous, respectful, and very helpful. I feel he goes beyond the scope of his job to make sure I understand the working of my car systems and takes extra time if I need him to. A nice personality and easy to talk with.
4/9/2024
Kimberly B. VERIFIED CUSTOMER
I really appreciate volvo valet it helps when I have to work. Overall, the staff provide quality customer service. Thank you
4/9/2024
Chris C. VERIFIED CUSTOMER
My advisor, sorry I don’t have my repair order in front of me, went above and beyond to diagnose why my 2015 v60 tpms light remains on when the air pressure is set to spec. There is no reset option within the list of available menus, but that did not stop your team. Thank you!!
4/8/2024
Angela C. VERIFIED CUSTOMER
Ali was wonderful. So sweet and thoughtful. Makes going in for service appointments actually enjoyable. ????
4/8/2024
Diane S. VERIFIED CUSTOMER
Ali is always point on. Takes pride in her job and is always so polite and professional.
4/7/2024
Dwright D. VERIFIED CUSTOMER
Service representative seen knowledgeable and polite. Greeted me as I arrived. Provided me with a loaner vehicle. Notified me of what was found after the vehicle inspection. We agreed to what would be repaired and an estimated cost. However, one of the items (low battery charge on dashboard) that was agreed/suppose to be repaired was not repaired or not repaired to completion. Spoke with Ali and rescheduled to have the issue corrected. Overall experience was good, however, not completely satisfied.
4/7/2024
Kevin A. VERIFIED CUSTOMER
Ali was top notch - should be promoted
4/7/2024
Ty V. VERIFIED CUSTOMER
I would love for a manager to call me and discuss how we felt Jacob’s performance was regarding our visit on April 5th. Epic Fail! Such a fail that if we don’t get assigned a new service writer, we will take our business to another dealership in town. I look forward to speaking with someone. Thank you.
4/6/2024
Sergio P. VERIFIED CUSTOMER
Antonio does a good job.
4/6/2024
Eric K. VERIFIED CUSTOMER
Alicia and the general service manager were totally fantastic to handle the situation on my 2016 Toyota forerunner. I would definitely come back and have my service done there the warranty that I purchased there is fantastic it’s everything they said it would do and I was very happy that they washed my vehicle on my pick up time, keep up the great work thank you again again
4/6/2024
Maria G. VERIFIED CUSTOMER
Ali is great! I’m so happy I met her in a prior visit. She has become my trusted advisor and she goes above and beyond to help. She is an asset to your company.