She was excellent was beyond helpful and super personable
2/20/2024
Penelope B. VERIFIED CUSTOMER
Ali is wonderful
2/20/2024
Estela T. VERIFIED CUSTOMER
Jacob was friendly and answered all questions I had about what work would be done and provided updates along the way. Thank you!!!
2/20/2024
Lisa R. VERIFIED CUSTOMER
Sandra was communicative, friendly, knowledgeable and efficient. I appreciated working with her.
2/20/2024
Stacey W. VERIFIED CUSTOMER
Staff was very friendly and helpful.
2/19/2024
Deanne P. VERIFIED CUSTOMER
Quick and efficient service.
2/19/2024
Mark B. VERIFIED CUSTOMER
I terms of how Ali worked all great
My concerns are that the pre- acquisition checks were not done correctly
30k service light on when we were assured completed
Rain sensor fault- tried to rectify with software update resulted in me being there 4 hours with no resolution
Software should be up to date when you buy the car!
2/17/2024
Elaine G. VERIFIED CUSTOMER
Ali is great to work with and was very knowledgeable about the services being performed
on our XC90. Thank you Ali!! We really appreciate you
2/17/2024
Leigh K. VERIFIED CUSTOMER
Antonio is always the best! He’s so helpful, informative, and the epitome
of great customer service.
2/17/2024
Sergio P. VERIFIED CUSTOMER
I am interested but only if treated with respect. I would love to upgrade my 2018 to 2024
2/17/2024
Amy K. VERIFIED CUSTOMER
Quick and easy. When Ali is on the job I know I do not have to worry. She takes care of everything so I always arrive and everything is perfect. Ali clearly communicates all aspects of the service. Please thank Ali for making every service so easy.
2/16/2024
Arian K. VERIFIED CUSTOMER
Great Service.
Thank you
2/16/2024
Steve B. VERIFIED CUSTOMER
Jacob did a great job of keepimg me informed of my vehical. The parts were changed and it is running like new. He was friendly and engaging. Excellent interation!
2/16/2024
Mary C. VERIFIED CUSTOMER
This has been the best service that I have had at Arrowhead
2/15/2024
Tiffany P. VERIFIED CUSTOMER
Ali is the best!
2/14/2024
Louis S. VERIFIED CUSTOMER
Excellent service
2/14/2024
Roger N. VERIFIED CUSTOMER
From the very kind and friendly greeter when I pulled in, the manager’s professionalism and courtesy at check in, loaner car was not only nice but also tempted me to consider…. But not yet. Service completed timely. Check out seamless with a slight discount.
Could not have asked for more!!
2/14/2024
Dalibor M. VERIFIED CUSTOMER
Great ????
2/14/2024
Verdene T. VERIFIED CUSTOMER
Jake is the best!! I trust him
2/14/2024
Dora F. VERIFIED CUSTOMER
Jake and John are amazing! I was traveling from AZ to CA and my tire blew near Arrowhead Volvo, I called roadside service and they came with in the hour and were great too! I called Volvo first thing and John and Jake helped so much! I was able to get tire replaced by mid afternoon and the service I received is exceptional from beginning to end
These two went above and beyond to make me feel at ease, valued as a customer!
Please give them a shout out for their customer service which is off the charts
Thank you!