Ali was courteous and professional..she represents the Volvo brand very well.!
12/30/2023
Karen T. VERIFIED CUSTOMER
We appreciated the loaner!
12/30/2023
William P. VERIFIED CUSTOMER
I only continue to go to the dealership because of the service I receive, especially from my service tech, Jake Johnson. I know the car is serviced properly and I leave confident in the work provided.
12/30/2023
Paul H. VERIFIED CUSTOMER
Your dealership…Ali Crissman….are the new benchmark for our family in how auto dealerships should treat their customers. We have BMW, Cadillac, VW, and of course, Volvo in our “fleet” of vehicles. By far, your dealership has gone above and beyond our expectations when it comes to service. Your people, Ali, are outstanding. OUTSTANDING. Thank you for everything.
Paul and Paige Hanson
12/30/2023
Robert M. VERIFIED CUSTOMER
Excellent service on s new issue!
12/29/2023
Grant H. VERIFIED CUSTOMER
We have had the best experience with this dealership and Antonio- we are completely 100% satisfied. Highly recommend Antonio as an advisor and going the extra mile. The Harper’s
12/29/2023
Danny D. VERIFIED CUSTOMER
Ali is terrific!
12/28/2023
William K. VERIFIED CUSTOMER
I was told when the leak was found that the tire was ordered and it would be in Volvo that Friday. I had to schedule bringing it in after the Christmas period. I came to Volvo to get the tire replaced as scheduled on Tuesday December 26th the day after Christmas.. I got in @ 0900 that morning.. Later I was told the tire was in fact not in and would not be delivered until sometime between 10:00 and 3:00 by Fed Ex that day. So I was ferried the 37 miles back home. At 3:30 thst afternoon I was told the tire was in and installed on the car. Because of then existing logistical issues I could not get the car until Wednesday morning. I was ferried back to Volvo Wednesday morning and picked it up. Bill Koehn
12/28/2023
Jessica P. VERIFIED CUSTOMER
Ali always provides excellent service, thank you Ali!
12/28/2023
Justin C. VERIFIED CUSTOMER
Excellent service
12/28/2023
Sherree P. VERIFIED CUSTOMER
Brian has made all the difference with me and my Volvo. He has helped me to see the Volvo is the only vehicle for me. I’m so sorry he’s retiring. But he has done a wonderful job for me. This is my 3rd Volvo and I realize that’s only car for me.
12/28/2023
Amal H. VERIFIED CUSTOMER
Very good manners and great service hire more like him
12/28/2023
Thomas B. VERIFIED CUSTOMER
So happy to hear Brian is going to enjoy a well-deserved retirement, but selfishly am disappointed not to have him take are of our cars in the future. He has always been a trusted and valued advisor. Best wishes Brian!!!
12/27/2023
Dave K. VERIFIED CUSTOMER
Thanks for the speedy service!
12/27/2023
Martin P. VERIFIED CUSTOMER
My experience at your Volvo dealership was the best ever! Not only was Ali Crissman completely knowledgeable about Volvo’s, she also was careful in listening to me as a customer visiting your dealership from 3000 miles away as if I purchased my Volvo from you. For this; I give Ali a 5 +++ star rating!
12/27/2023
Jim K. VERIFIED CUSTOMER
Antonio was friendly and responsive
12/27/2023
Ron B. VERIFIED CUSTOMER
Excellent as awlays
12/25/2023
Jennifer T. VERIFIED CUSTOMER
Ali is absolutely wonderful! She always provides excellent service and is a delight to speak with!
12/24/2023
Schillonie C. VERIFIED CUSTOMER
Antonio is amazing he always provides great customer service goes above and beyond for customer , he ensure that I am happy and satisfied with what ever issues my vehicle has and I am grateful for his service so thank you to him for always helping genuinely ????
12/23/2023
Jessica H. VERIFIED CUSTOMER
Ali is amazing and offers awesome customer service! Everyone that I have spoken with in Service is always friendly, knowledgeable, and customer service oriented.
As a side note, I love the text message updates and the whole platform the dealership utilizes. Getting a video where the technician shows the concerns is awesome!!!