Antonio was very attentive and looked after us well
12/3/2023
Christopher B. VERIFIED CUSTOMER
The service provided was excellent and he was completely honest about the issues on my vehicle. I love the fact they had an estimate for every issue with my vehicle and was honest about the priority of the list. I will definitely be using this service team for my current Volvo and when ready to purchase my next Volvo as well.
12/3/2023
Robert G. VERIFIED CUSTOMER
I was told it would take about an hour and a half it took 3 hours unacceptable
12/2/2023
Chris S. VERIFIED CUSTOMER
Excellent service. Thank you!
12/2/2023
Garland Indian. VERIFIED CUSTOMER
Really makes me loyal to your dealership!
We are very happy with your Service - you make it easy being out of town!
12/1/2023
Colin C. VERIFIED CUSTOMER
It took repeated comments and persistence on my end to get the car evaluated properly ultimately leading to the diagnosis of the issue. There were several breakdowns in communication between the service advisors as well. It took longer than planned to complete the repairs. I was informed about the car being ready and it was going to get washed-when I picked up the car it was clear it hadn’t been washed as there were fingerprints and a few greasy areas on the front from the work…
12/1/2023
Craig P. VERIFIED CUSTOMER
Very punctual and efficient
12/1/2023
Michael Z. VERIFIED CUSTOMER
Your team John and Jake did a great job
Thank you very much
11/30/2023
Ikechukwu I. VERIFIED CUSTOMER
The sign still appears on the dash board and still hears the cranking noise on the rear.This is used car I bought from you. You should have ensured everything is fine and working before selling it to me.
11/30/2023
Mark L. VERIFIED CUSTOMER
Ali is the best! Very professional and knowledgeable
11/30/2023
Bryan F. VERIFIED CUSTOMER
Antonio **** is great to work with. It is a pleasure and reassuring to know he is the person I work with when visiting the Dealership for service. Brian in the service area has always been great as well.
11/29/2023
Chandragiri T. VERIFIED CUSTOMER
Excellent service from roadside assistance to towing to final completion of repair. Wait experience was comfortable too.
11/29/2023
Maria D. VERIFIED CUSTOMER
Great service and communication! Definitely built my trust for the team.
11/28/2023
Rosemary L. VERIFIED CUSTOMER
Very happy with the way they took care of us and the vehicle in a efficient and timely way.
11/28/2023
Tanya S. VERIFIED CUSTOMER
No testing was performed and I still don’t know what’s wrong with the car. They said the battery is dead and they can’t test anything else further but didn’t offer to fix the battery, do anymore testing and gave me nothing in writing to get battery replaced through its warranty. Volvo told me it’s not safe to drive and needs a new engine but didn’t provide proof and came to this conclusion without doing any actual investigation, testing, or anything apparently due to battery issues. How can they say my engine is bad if they say they can’t test anything because the battery is dead? I’m more confused now than before I dropped it off. For a luxury vehicle, the service is far from par.
11/27/2023
Michael B. VERIFIED CUSTOMER
Ali is so Professional and really Cares!
11/27/2023
Darrel T. VERIFIED CUSTOMER
The service I received on November 24 was c9mmendable. My needs were addressed, I was given a loaner, and my issue was corrected in a timely manner. Finally, my tech was amazing and very personable.
11/27/2023
Kimberly M. VERIFIED CUSTOMER
Sandra's communication was outstanding and I look forward to working with her again.
11/27/2023
Mark J. VERIFIED CUSTOMER
Thank you
11/27/2023
Joni C. VERIFIED CUSTOMER
I was thrilled that the sunroof motor was covered under warranty. I would have appreciated more communication about the repair; after waiting 2+ hrs., I went to ask what was going on. There was a lack of communication about the repair which did take a very long time. I did get a text that my car had been checked in, but was not directly communicated with about the repair and wait time until I inquired and the information came from the actual repair technician.