Brian has provided such amazing service over the past three and half years to me, and so many other customers over his time with Volvo!
11/16/2023
Maria K. VERIFIED CUSTOMER
Great!
11/16/2023
Robert O. VERIFIED CUSTOMER
Ali is great.
11/16/2023
John U. VERIFIED CUSTOMER
Jake has been my primary service advisor for years, and he has always been prompt, professional, and on top of everything! He is a great asset to Volvo!
11/16/2023
Debra F. VERIFIED CUSTOMER
Our service writer Antonio is amazing. Excellent customer service. This is our second experience with him and I cannot say enough great things. He is the reason I will keep coming back to arrowhead Volvo. You guys are lucky to have Antonio
11/15/2023
Donna D. VERIFIED CUSTOMER
Brian Lawrence is the BEST service advisor I have ever had at any dealer. Hate to see him retire, he will be missed by many of your clients, especially the retired, single women. I always knew he was trustworthy and always went above and beyond to provide excellent service. Please share this with him.
11/14/2023
Hind S. VERIFIED CUSTOMER
I took an appointment for just checking my Battery.I came on time.It too them more than 2 hours. I ask what is the reason for the delay.I was told that this is the new normal.This is not my the last 40 experience with volvo.I am very disappointed
11/14/2023
Steven M. VERIFIED CUSTOMER
Ali is always most helpful and knowledgeable about options. Also very communicative.
11/14/2023
Elice R. VERIFIED CUSTOMER
Thank you Ross Boy here????????
11/14/2023
Karen T. VERIFIED CUSTOMER
Fabulous experience from start to finish. Thank you Volvo of Arrowhead!!!
11/13/2023
Rebecca N. VERIFIED CUSTOMER
Fast and very friendly
11/12/2023
Jack A. VERIFIED CUSTOMER
Ali is very professional, shows a great level of care, and is very informative. Couldn’t ask for any more!
11/12/2023
Stephen S. VERIFIED CUSTOMER
We're going to miss Brian.
11/11/2023
Patricia K. VERIFIED CUSTOMER
She is excellent
11/11/2023
Edward H. VERIFIED CUSTOMER
You guys ALWAYS do a great job - the service department and their care of our 2005 XC90 was a driving reason we bought our new XC40 Recharge at Arrowhead!
11/11/2023
Andrea P. VERIFIED CUSTOMER
I was told my vehicle would be cleaned. But it was not. It would have been nice to get a clean car at the end of that day.
11/10/2023
Darrel T. VERIFIED CUSTOMER
Thank you for servicing my vehicle on 11/9. I had a great experience and appreciate everything Sandra did for me, including allowing me to drop the car off early and answering a special question I had in detail.Thanks again and keep up the good work!
11/10/2023
Tom K. VERIFIED CUSTOMER
Ali was great, she helped us with the service today and have only positive feedback, but the sales management however was abysmal. I bought the car last year with an I owe you to repaint a scratch. At the time of buy the sales person told me to let it get fixed on the next service (which was today). The management decided not to fix the scratch because they claimed it had a 30 day time limit on the I owe you. Even though they could see it was the same scratch and that I had not used the I owe you yet. I believed the sales person at the time. I am still shocked how short sighted this decision is and it confirms to me the true nature of this business. You lost a customer today. I will make sure that my social network will know.