I don't have nothing against Ali she's great,,,,it's the service mechanic??this is the third time to fix my AC every time it's something else with the AC when in the first time they should have seen all the problems with it instead of changing me for something else on the AC that needs to be fixed,,,,,very disappointing.
8/30/2023
Jiehao Z. VERIFIED CUSTOMER
Excellent experience
8/30/2023
Robin A. VERIFIED CUSTOMER
I have always been pleased with the Volvo service I have received from Brian Lawrence. And today my car was ready in far quicker time than what I expected. and they were able to use some of the existing mirror parts and get me out of there faster and less expensively than I had hoped . Consequently I was able to spend time on my own health issues by finding supportive shoes during my trip to the big city. So I had a good day though I drove quite a distance to and from home.
8/30/2023
Analise V. VERIFIED CUSTOMER
Jacob provided excellent customer service.
8/28/2023
Brian W. VERIFIED CUSTOMER
Jacob and Michael do a fantastic job of taking care of our Volvo!
8/27/2023
Cathy L. VERIFIED CUSTOMER
Ali is the best !!!
8/27/2023
Brandon C. VERIFIED CUSTOMER
Inspection provided by technician and tire tread depths provided by advisor were completely different.
8/27/2023
Silvia S. VERIFIED CUSTOMER
Antonio is awesome! He helped me with giving me some direction on my tire question. Thank you and keep staff like him around!
8/26/2023
Richard G. VERIFIED CUSTOMER
Jacob always treats us well and we appreciate his competent and efficient service- please let him know we appreciate his good work.
8/26/2023
Patrick R. VERIFIED CUSTOMER
She is amazing ! Very attentive, knowledgeable, and communicative.
8/25/2023
Diana D. VERIFIED CUSTOMER
Ali is one of the most outstanding service advisors I have ever worked with!
8/25/2023
Penelope B. VERIFIED CUSTOMER
Ali is a fabulous advisor . She ensures that I had my car in time for appointments that I had.
8/25/2023
Terry Q. VERIFIED CUSTOMER
Brian is best I have ever worked with in 50 years ! Love my Volvos. Excellent autos (XC90 and S 90) .
8/25/2023
Susan E. VERIFIED CUSTOMER
As usual, Jake was both professional and nice, and the car is in great shape as a result of the technician’s expertise. It is reassuring to know that my car is safe — as well as comfortable — to drive. Thank you.
8/24/2023
Jason M. VERIFIED CUSTOMER
Great service!
8/24/2023
Brian F. VERIFIED CUSTOMER
Antonio is fantastic. Highly communicative, and really takes the time to listen to ensure all requested service needs are captured, verified, and timelines on what can be done, and when. His customer service overall is the best I’ve experienced. He has a solid future in honing more skills and success in the years ahead. He is the reason I choose Volvo of Arrowhead over other options. This is a people business and Antonio fully executed on that ethos.
8/24/2023
Michael H. VERIFIED CUSTOMER
Aly was great ! So helpful and I loved her. Be
8/24/2023
John S. VERIFIED CUSTOMER
Brian always takes the time to answer any questions I have.
8/24/2023
Cynthia M. VERIFIED CUSTOMER
Antonio **** was very helpful, kind, a real professional. Thank you.