Very professional from my initial delivery to completion.
5/11/2023
Margaret S. VERIFIED CUSTOMER
Brian Lawrence of Arrowhead Volvo in Phoenix was professionally thorough, very helpful and organized, and friendly as always.
5/11/2023
Elizabeth H. VERIFIED CUSTOMER
Brian has changed my option of volvo service, I am no longer worried about how my service experience is going to be. I have left with exactly what I was expecting and pleased with the follow up that Brian has provided. Wonderful person to have take care of my family car! Thank you Brian!
5/10/2023
Roger N. VERIFIED CUSTOMER
I want to say how excellent Antonio was to work with. Although it was a small need today I had a couple of questions on other items. He followed up thoroughly, went the extra step to make certain he had the right response. Knowing you were short today and, I could tell Antonio was newer to the role but I have to say, genuine customer care is hard to come by when everyone is focused on the sale. What a pleasure to work with him. Which makes me certain we will be back to your dealership when we look to a hybrid. Thank you.
5/9/2023
Carl D. VERIFIED CUSTOMER
Great service from Ali. Very satisfied.
5/8/2023
John B. VERIFIED CUSTOMER
Ali gives me excellent customer service and I completely trust with what she brings to me in regards to my vehicle.
5/8/2023
Gordon S. VERIFIED CUSTOMER
Ali is fantastic to work with. I saw her twice this week. First, a consultation and ordering a part. Two days later, for the repair. Both times, very expedient service.
5/7/2023
Sam P. VERIFIED CUSTOMER
Thumbs up
5/7/2023
Cameron E. VERIFIED CUSTOMER
Friendly and professional service every time!
5/7/2023
Michelle H. VERIFIED CUSTOMER
Ali was wonderful. As long as she is my advisor I will bring both our Volvos to you for service. She was responsive and helpful. She is an amazing
5/7/2023
George H. VERIFIED CUSTOMER
Excellent communication
5/6/2023
Rebecca F. VERIFIED CUSTOMER
Everything went great. I requested my tires be rotated, but I didn't see if it was done on the paperwork. Not a huge issue.
5/6/2023
Bienvenido P. VERIFIED CUSTOMER
Ali did a superb job at handling our vehicle. She had a loaner ready to go and had everything needed to handle our concerns adequately. Service department did an awesome job at bringing our vehicle back to us through their concierge. Our vehicle was fixed and all issues addressed in a short amount of time. Thanks for the great service experience.
5/6/2023
Richard R. VERIFIED CUSTOMER
All my questions were answered and service
Was great. No problems.
5/5/2023
Lilia G. VERIFIED CUSTOMER
Antonio is always willing to help & answer any questions I have with a smile & positive attitude!
5/5/2023
Susan E. VERIFIED CUSTOMER
The service is consistently superb, and it gives me a great deal of confidence to know that my Volvo is not only a safe vehicle but well- maintained thanks to the service team.
5/5/2023
Naira C. VERIFIED CUSTOMER
Ali is absolutely fantastic! Communicates every step of the way.
5/5/2023
Shirley R. VERIFIED CUSTOMER
My car was well taken care of beyond my expectations. You fixed my side view mirrors. And washed and cleaned my car. What great service.
Shirley R
5/5/2023
Tanya T. VERIFIED CUSTOMER
My car was dropped off around 10am
There all day for a tire, I am notified my vehicle is ready to be picked up after 4:30pm. When I'm in my way. I am contacted stating something is wrong with the tire they just put on. The new tire is flat and all techs have gone home..car cannot be picked up today. My daughter had to miss work the next day due to no transportation..
I presume the tire was put on and not inspected prior to giving the okay to release.