I'm so happy with the service I have received from my service advisor, Joseph Lazar. He fully explains what problems I am having with my car when I bring it in for service. I appreciate him and the great service he provides. Thank you!
2/24/2025
Quinlan M. VERIFIED CUSTOMER
as of now with all the previous times i have brought my vehicle in i have been very landfill and appreciative of the work and customer service i have receive and been very grateful with the accommodations i have received for the service i’ve gotten done. Big thanks to the Quinn, Dakota, and all the other techs that have worked on my car. Much appreciation to Arrowhead BMW
2/24/2025
Jose A. VERIFIED CUSTOMER
Logan was very helpful and polite, great service as well
2/24/2025
John S. VERIFIED CUSTOMER
Overall, Service seemed a little slow, simply had an oil change and a recall. Part installation brought Car in early and did not have it ready until almost 5 PM and didn’t have time to give it a car wash. Sean‘s service was excellent.
2/23/2025
Richard M. VERIFIED CUSTOMER
Was a busy day but Matt took the time to keep me updated on service
2/23/2025
Rudy G. VERIFIED CUSTOMER
Like always! Thank you Mike and BMW staff!
2/23/2025
Matthew D. VERIFIED CUSTOMER
Great service
2/23/2025
Robert B. VERIFIED CUSTOMER
Kept me informed at all turns, even preemptively orderd the part required
2/23/2025
David B. VERIFIED CUSTOMER
I had an excellent experience working with Colin Ware as my service advisor. From start to finish, he was professional, knowledgeable, and truly went above and beyond to ensure my service needs were met. Colin took the time to explain everything clearly, provided timely updates, and made the entire process smooth and stress-free. His friendly and customer-focused approach made a real difference, and I left feeling confident that my vehicle was in great hands. I highly recommend Colin to anyone looking for top-notch service!
2/23/2025
Marsi S. VERIFIED CUSTOMER
Joe is awesome. Great customer service!
2/23/2025
Saxon L. VERIFIED CUSTOMER
My service advisor Carmella was very communicative in stayed in communication with me the whole time my vehicle was in service. I bought BMW at a different bmw dealer but I’m not happy with their loaner department because they never have any loaners available until we weeks out.with Arrowhead BMW aways comes thru with loaners I’m even if I book my appointment last min. I will recommend arrowhead BMW to my family and friends. thank you arrowhead BMW.
2/23/2025
William R. VERIFIED CUSTOMER
Everything was as discussed/arranged. Tech was curteous and efficient. No surprises.
2/23/2025
Andreea L. VERIFIED CUSTOMER
She’s fantastic, as always and so accommodating! World-class service!!
2/22/2025
Anita Z. VERIFIED CUSTOMER
Thank you
2/22/2025
Bryan W. VERIFIED CUSTOMER
Joe is the best!
2/22/2025
Jeffrey D. VERIFIED CUSTOMER
Shawn was great! Very kind, personable, and helpful!
2/22/2025
Fernando F. VERIFIED CUSTOMER
Satisfied with the work
2/22/2025
Jose U. VERIFIED CUSTOMER
Great person, very respectful and honest.
2/22/2025
Michael C. VERIFIED CUSTOMER
Excellent service and excellent company always with Matthew. He is amazing.
2/22/2025
Jose D. VERIFIED CUSTOMER
Shawn was nothing but helpful and communicative throughout the whole process of my car getting repaired. Definitely made the whole process easy.