The dealership advised my vehicle needed to have a tension strut bushing replaced for over $1000 but I never got the visual inspection, when I asked for it, it was still not presented. The car was given back to me and the trim for the engine start/stop button was gone. I texted service advicer, but didn't receive an answer, I had to order a new start/stop unit for over $100
9/5/2024
Timothy B. VERIFIED CUSTOMER
Always prompt and professional
9/5/2024
Diane T. VERIFIED CUSTOMER
Everything was smooth. No issues. Steve was great
9/5/2024
Sidney S. VERIFIED CUSTOMER
Has good public relation skills.
9/5/2024
John M. VERIFIED CUSTOMER
Shane took care of things.
9/5/2024
Ryan L. VERIFIED CUSTOMER
He was very professional, communicative and knowledgeable. He was able to describe the work being performed/suggested in away it made total sense to someone with not a lot of car knowledge. Everything was smooth, easy and enjoyable. Highly recommend!
9/5/2024
Sherri H. VERIFIED CUSTOMER
:: He was easy to work with very informative kept me up-to-date, constantly perfect experience. I would hope I get them every time for my service rep.
9/5/2024
Otto R. VERIFIED CUSTOMER
Steve was great, he is very Professional!
9/5/2024
Mohammed A. VERIFIED CUSTOMER
Thank you Jef I appreciate you guys did great work on my car.
9/5/2024
Rick C. VERIFIED CUSTOMER
Great experience
9/5/2024
Elias L. VERIFIED CUSTOMER
Shane always helps us and we love his service he provides for us!
9/5/2024
Rick C. VERIFIED CUSTOMER
Shane was just perfect to deal with. Very happy with his service and communication. 10 stars
9/4/2024
Daniel S. VERIFIED CUSTOMER
Thanks again Colin
9/4/2024
Dyshaka W. VERIFIED CUSTOMER
Missing brake fluid change
9/4/2024
Maylinda C. VERIFIED CUSTOMER
Shawn was very helpful and knowledgeable.
9/4/2024
Tami B. VERIFIED CUSTOMER
So happy to have worked with Steve for the tire replacement on my vehicle. He shared his past experience and keen knowledge on tires from the standard tire locations and those from BMW. Thank you for all the help, all within same day. I was able to get back to my routines quickly!
9/4/2024
Wendy C. VERIFIED CUSTOMER
Colin was very nice and helpful even fitting me in on short notice. Very informative and went the extra mile for me which I really appreciated
9/4/2024
Patricia S. VERIFIED CUSTOMER
Shawn did great, he kept me advised of the progress of my service.