Jef is good at his job and I really appreciate that. Thank you.
9/4/2024
Kirsten M. VERIFIED CUSTOMER
Great job as usual !
9/4/2024
Neil H. VERIFIED CUSTOMER
FYI, I already talked with Ahri & Paul today about a new X5.
9/4/2024
Lorenzo G. VERIFIED CUSTOMER
Joe Salazar is an amazing service advisor. We have placed our trust in him with our vehicle. Thanks Joe we appreciate you!
9/3/2024
Auni H. VERIFIED CUSTOMER
Mr Lazar went above and beyond my expectations. He spent just the right time with me explaining what is needed for my car service. He took his time explaining everything and was patient answering all of my questions. I noticed Joe giving the customer before me that exact same service. That’s consistency of 2 thumbs up service. I appreciate Joe Lazar, and because of him I will always come back to Arrowhead BMW. I haven’t seen this kind of customer service in years!
Thanks again,
Auni
9/3/2024
Anthony S. VERIFIED CUSTOMER
Impressed with how quickly vehicle was repaired after being towed to dealership, especially with it occurring on the Saturday of a holiday weekend.
9/2/2024
Rudy G. VERIFIED CUSTOMER
Thank you Mike and staff for providing great customer service !
9/2/2024
Rubin W. VERIFIED CUSTOMER
Steve took the ti.e to listen to our concerns and kept us informed on the status of our vehicle.
9/2/2024
Bassi Clinic. VERIFIED CUSTOMER
Excellent service experience. Devin and staff were genuinely nice, supportive, prompt and accommodating. Thanks!
9/1/2024
Romulo G. VERIFIED CUSTOMER
Great service by Jeff. He was able to take care of my car’s service needs in a timely manner.
9/1/2024
David H. VERIFIED CUSTOMER
We are working on resolving a windshield fogging issue. Hope we got it resolved as I know Joe and the BMW team is trying hard!
9/1/2024
Richard H. VERIFIED CUSTOMER
Thanks for your good work. Mike Abru does a very good job
9/1/2024
Lena P. VERIFIED CUSTOMER
Collin always goes above and beyond to extend the utmost red carpet treatment and empathy each time. One of the most professional Service representatives I know. Thanks Collin for showing what great customer service skills you possess.
9/1/2024
Neil R. VERIFIED CUSTOMER
Service was excellent
9/1/2024
Alexis M. VERIFIED CUSTOMER
Mr. Taylor Gooley was very professional and friendly. He kept me updated throughout my entire visit he did a great job and had great customer service. I will definitely return back to BMW and work with Taylor. He deserves a raise he did a fantastic job.
9/1/2024
James M. VERIFIED CUSTOMER
Corey is the absolute best. I drive 30 miles to Arrowhead BMW because of him. Mike was great too. Amazing service and appreciate all the hospitality. This is why I have a BMW. 10 stars.
9/1/2024
Phillip L. VERIFIED CUSTOMER
Wish to thank you Mr. Taylor Gooley for the assistance and hospitality today!
9/1/2024
Eddie R. VERIFIED CUSTOMER
Thank you , I was extremely satisfied with the service experience and Matthew was very informative and keeping me updated throughout the service.
9/1/2024
James C. VERIFIED CUSTOMER
Very courteous and professional. Knowledgeable with appropriate guidance in regards to service of my vehicle. Matt is definitely an asset to the dealership.