Impressed with how quickly vehicle was repaired after being towed to dealership, especially with it occurring on the Saturday of a holiday weekend.
9/2/2024
Rudy G. VERIFIED CUSTOMER
Thank you Mike and staff for providing great customer service !
9/2/2024
Rubin W. VERIFIED CUSTOMER
Steve took the ti.e to listen to our concerns and kept us informed on the status of our vehicle.
9/2/2024
Bassi Clinic. VERIFIED CUSTOMER
Excellent service experience. Devin and staff were genuinely nice, supportive, prompt and accommodating. Thanks!
9/1/2024
Romulo G. VERIFIED CUSTOMER
Great service by Jeff. He was able to take care of my car’s service needs in a timely manner.
9/1/2024
David H. VERIFIED CUSTOMER
We are working on resolving a windshield fogging issue. Hope we got it resolved as I know Joe and the BMW team is trying hard!
9/1/2024
Richard H. VERIFIED CUSTOMER
Thanks for your good work. Mike Abru does a very good job
9/1/2024
Lena P. VERIFIED CUSTOMER
Collin always goes above and beyond to extend the utmost red carpet treatment and empathy each time. One of the most professional Service representatives I know. Thanks Collin for showing what great customer service skills you possess.
9/1/2024
Neil R. VERIFIED CUSTOMER
Service was excellent
9/1/2024
Alexis M. VERIFIED CUSTOMER
Mr. Taylor Gooley was very professional and friendly. He kept me updated throughout my entire visit he did a great job and had great customer service. I will definitely return back to BMW and work with Taylor. He deserves a raise he did a fantastic job.
9/1/2024
James M. VERIFIED CUSTOMER
Corey is the absolute best. I drive 30 miles to Arrowhead BMW because of him. Mike was great too. Amazing service and appreciate all the hospitality. This is why I have a BMW. 10 stars.
9/1/2024
Phillip L. VERIFIED CUSTOMER
Wish to thank you Mr. Taylor Gooley for the assistance and hospitality today!
9/1/2024
Eddie R. VERIFIED CUSTOMER
Thank you , I was extremely satisfied with the service experience and Matthew was very informative and keeping me updated throughout the service.
9/1/2024
James C. VERIFIED CUSTOMER
Very courteous and professional. Knowledgeable with appropriate guidance in regards to service of my vehicle. Matt is definitely an asset to the dealership.
9/1/2024
Sharon L. VERIFIED CUSTOMER
The service department is always so amazing
9/1/2024
Alexxa V. VERIFIED CUSTOMER
Very pleasant person. Always in a good mood and ready to help/serve customers. Joe also tries to look for options if customer is having issues, not happy with service or have any concerns in general. He is one of the good ones!
8/31/2024
Jacquelyn M. VERIFIED CUSTOMER
thank you Steve… i appreciate your guidance in maintaining my Z4
8/31/2024
Jolene P. VERIFIED CUSTOMER
Steve did a great job. He always was professional and kept us informed throughout all stages of the repair. We appreciate his top notch service delivery!
8/31/2024
Mike B. VERIFIED CUSTOMER
Nick is professional, knowledgeable and patient. He explained many details of our car to us. He helped to program my wife’s phone to her car. He took all our concerns, printed out the tech sheet and reviewed them with us. He took the car to the service bay and stayed in touch with us during the day. When the tasks were completed. Nick called to let us know and explained what the Service Technician found. Customer service from Nick was a pleasurable experience. Thank you Nick!