I will be happy to tell more of my good experience. Shawn was excellent. He was knowledgeable and pleasant as well as responsive.
2/16/2025
Florim Y. VERIFIED CUSTOMER
Joe is great I appreciate his help and will be working with him in the future.
2/16/2025
Herbert S. VERIFIED CUSTOMER
Michael continues to impress me with his ability to go above and beyond. Not only did he help me with what was wrong with the car but set me up on a plan to work on the rest of the scheduled work. He was fast with making sure I was not inconvenienced while my car was getting fixed, made sure the parts were available and in stock. Michael is an excellent service advisor.
2/16/2025
Eric N. VERIFIED CUSTOMER
Arrowhead BMW is the only place I trust. Much of that reason is Carmella but the technicians are too notch!!
2/16/2025
Craig H. VERIFIED CUSTOMER
Honest about issues with car
2/16/2025
Edward K. VERIFIED CUSTOMER
Joe is great
2/16/2025
Kevin W. VERIFIED CUSTOMER
Nothing but generous people all around found out more about the car I drive and was offered nothing but good advice and news, very thankful for the generous mechanics and Mr. Gooley, definitely will be coming back, thank you Arrowhead BMW
2/16/2025
Margo W. VERIFIED CUSTOMER
Great experience
2/16/2025
Young N. VERIFIED CUSTOMER
He did an awesome job! We’re very satisfied!
2/16/2025
Mychael H. VERIFIED CUSTOMER
Taylor was very professional and friendly. I was a bit stressed when I got to the dealership and he made feel at ease. Thank you for great experience. I will return in the future.
Mychaeltodd
2/16/2025
Steven R. VERIFIED CUSTOMER
Joe did a great job. He was very helpful and courteous. I would have my vehicle serviced at Arrowhead BMW again. Thank you for a job well done.
2/16/2025
Alisha A. VERIFIED CUSTOMER
Jeff has always been a pleasure to work with both of my bmw’s. He is knowledgeable and has a great attitude. His customer service is outstanding and he is straightforward with everything that is needed on my vehicle. Thanks Jeff!
2/16/2025
Marcella B. VERIFIED CUSTOMER
She always gives great service !! Thank you for having great customer service
2/16/2025
Michael W. VERIFIED CUSTOMER
Great service and communication from the team, really liked the video walkthrough with the technician. Shane was a pleasure to deal with. Thanks!
2/16/2025
Brent S. VERIFIED CUSTOMER
Very helpful and approachable! Recommend
2/16/2025
Steve G. VERIFIED CUSTOMER
Colin provided excellent service by explaining everything that was going on with my car during servicing and ensuring I was able to meet my unexpected commitments. I will definitely be back.
2/15/2025
Hilda C. VERIFIED CUSTOMER
Taylor is very good person I will buy my next car with him thank you taylos
2/15/2025
Mark Z. VERIFIED CUSTOMER
Everybody did a great job. Thank you, Troy. You’re an amazing guy.
2/15/2025
Beverly K. VERIFIED CUSTOMER
Steve is great I drive extra miles because he’s my service provider