Troy was very professional and polite and very easy person to talk 10/10.
2/15/2025
Speed Barak. VERIFIED CUSTOMER
Troy was awesome and went way beyond expectations. This was my first time bringing a car to a dealership, but I thought I'd give it a try and was very pleased with the service and professionalism that I experienced, I will be back for sure. Thanks again Troy !
2/15/2025
Diane S. VERIFIED CUSTOMER
Mike Abruu does an amazing job taking care of my BMW X3.
Thanks Diane S
2/15/2025
Mariquit D. VERIFIED CUSTOMER
Steve is always great and nice . Staff are friendly thanks BMW staff
2/15/2025
Bruce M. VERIFIED CUSTOMER
Shane knows. Ask him!.
2/15/2025
Arne F. VERIFIED CUSTOMER
Fantastic Service!
2/14/2025
Judy L. VERIFIED CUSTOMER
Steve was friendly, professional and knowledgeable. When he was away from his desk, several service reps asked if I was being helped. Nice service!
2/14/2025
Shari M. VERIFIED CUSTOMER
Joe lazar is fantastic!!! Note the service department put new tires on my car and I am now getting errors. Joe is trying to help me by working with them to understand the problem. You should clone Joe!!!!
2/14/2025
John Y. VERIFIED CUSTOMER
Thank you, Joseph for your usual terrific and professional service.
Thank you, John Y
2/14/2025
Mary S. VERIFIED CUSTOMER
Joe is always so professional, courteous and pleasant. It’s like seeing a friend
2/14/2025
Sandeep B. VERIFIED CUSTOMER
Excellent, efficient and prompt service by Joe.
2/14/2025
Leah K. VERIFIED CUSTOMER
We’ve been taking all of our BMW’s to Scottsdale BMW for many years. They recently wasted many hours of our time and then lied to us, to which the sales manager said, “oh well, things happen?”
Well, today, I’m so glad that happened, because we never would have known how great they are at Arrowhead BMW! Troy and everyone there treated us like royalty. Service was fast and affordable and things were carefully explained. WOW! Just WOW! I almost wish something needed fixing on my X3, just so I can go and hang out with this great group of professionals! 100% recommend and trust!
2/14/2025
Daisy G. VERIFIED CUSTOMER
Alan kept in touch to let me know the status of my vehicle at all times. He was great. He was very explanatory with the services that were completed and future services that are going to be needed. Awesome service advisor!
2/14/2025
Carson D. VERIFIED CUSTOMER
Joe is the best most professional person I’ve ever met
2/14/2025
Marwan A. VERIFIED CUSTOMER
He did great job thank you
2/13/2025
Jayne S. VERIFIED CUSTOMER
Thanks for washing my car!
2/13/2025
Harsimran B. VERIFIED CUSTOMER
Carmella has great customer service and always goes above and beyond to help
2/13/2025
Sheri C. VERIFIED CUSTOMER
Matthew was friendly and helpful!
2/13/2025
Artie G. VERIFIED CUSTOMER
Joseph was very professional and courteous and told me exactly what my vehicle needed to be repaired.
2/13/2025
Mark C. VERIFIED CUSTOMER
Joe went above and beyond the scope of his job. It was my pleasure to have had him as my service advisor.