Julian is great! I’m surprised he’s not running the dealership!
3/30/2023
Rajnish A. VERIFIED CUSTOMER
Good communication, status provided
3/29/2023
Elsa R. VERIFIED CUSTOMER
Thank you, I haven’t received the survey.
3/29/2023
Steve N. VERIFIED CUSTOMER
Your responsiveness during an unexpected incident was truly appreciated. Thanks to all involved.
3/29/2023
Peter E. VERIFIED CUSTOMER
The upselling of work was aggressive.
3/29/2023
Eric K. VERIFIED CUSTOMER
Carmella is great. I appreciate the opportunity to utilize her for my service needs. I’ll call her first every time. Thank you.
3/29/2023
Todd P. VERIFIED CUSTOMER
Thank you
3/29/2023
Sean H. VERIFIED CUSTOMER
Thank you
3/29/2023
Cinthia A. VERIFIED CUSTOMER
Michael was very attentive. He was extremely nice and knowledgeable. I truly appreciate him and the time he took to care of my problem. He is the reason I would go back to arrowhead bmw even though I live in Gilbert.
3/29/2023
Andrew M. VERIFIED CUSTOMER
Steve was very thorough.
3/29/2023
Cathy C. VERIFIED CUSTOMER
Arrowhead BMW has always provided us quality service and preventive maintenance.
3/29/2023
William J. VERIFIED CUSTOMER
Can you please have my genius call me. Bill Johnson ****-****-xxxx.
3/28/2023
Jae N. VERIFIED CUSTOMER
Service was above and beyond. This especially since I was incomplete with my requests and I kept going back and forth on what I wanted done and how I was going to pay for the service. Even moreso when it involved my outside warranty company and another dealership for coverages and covered parts and repairs. Thank you Steve for your time and patience with me on this process.
3/28/2023
Rosita V. VERIFIED CUSTOMER
Thank you Amanda so much for listening to all my concerns and going above and beyond.
Rosita V
3/28/2023
Gail M. VERIFIED CUSTOMER
Joe kept me informed of my car issues and answered any questions I had returning my phone call in a timely manner.Joe makes you feel comfortable.The video the mechanic sent was a great idea it showed what needed to be done now and in the future.i give the service a 10
3/28/2023
Robert S. VERIFIED CUSTOMER
Your team was outstanding in my service needs. Thanks so much.
3/28/2023
Lori N. VERIFIED CUSTOMER
Mark is awesome!
3/28/2023
Victoria H. VERIFIED CUSTOMER
Carmella is always pleasant and takes the time to explain things to me.
3/28/2023
Terrence S. VERIFIED CUSTOMER
Very professional. I recommend this dealer.
3/27/2023
Anthony C. VERIFIED CUSTOMER
Great Service and timely completion as promised. Thank you Sean!