I have always been treated well at Arrowhead BMW…you have earned my trust!
Thank you to all!
3/22/2023
Katelyn D. VERIFIED CUSTOMER
I appericate the time in on my car but I have four codes you guys overlooked
3/22/2023
Candace D. VERIFIED CUSTOMER
Sean was very helpful by explaining when I need to return for brake work and how to check my tire wear.
3/22/2023
Jo Ann. VERIFIED CUSTOMER
Joe absolutely made my day! I had dread getting service at BMW in the past and he made my experience one that will always make me ask for him. He is professional, responsive and knowledgeable. He is a great addition to the team since my last purchase / service appt. Thank you Joe again for how nice you were to me and helpful. Look forward to seeing you again.
3/22/2023
Jason N. VERIFIED CUSTOMER
No complaints, handled my service needs and kept me in the loop.
3/22/2023
Danielle C. VERIFIED CUSTOMER
Awesome service from everyone at Arrowhead BMW . Mike Abreu provided excellent service and took care of my vehicle in a timely manner. I love BMW. Thank you for great service always.
3/21/2023
Lisa M. VERIFIED CUSTOMER
Joshua was GREAT!!!!! Definitely an asset to your dealership.
3/21/2023
Todd P. VERIFIED CUSTOMER
Good job
3/21/2023
Henry M. VERIFIED CUSTOMER
John is a very courteous and thoughtful employee. He made me feel that Arrowhead BMW was going to do the best job on my vehicle because he was going to make sure. That’s a good feeling when you leave a vehicle somewhere that you have just purchased.
3/20/2023
Louis M. VERIFIED CUSTOMER
Easy to schedule. Service is always great. Love the service of a rep coming to pickup the vehicle and deliver when unable to get away from work. Really convenient
3/20/2023
Steve S. VERIFIED CUSTOMER
I brought my vehicle in for a rear brake service. After picking up my vehicle. I went to get gas and found that my park brake was not working. This was not an issue when I brought my vehicle in. Clearly the brake system was not checked after the job was completed. I had to bring it back and it was determined that the wrong rotors were put on my vehicle. The issue was corrected but that was a potential safety hazard.
3/20/2023
Audrey L. VERIFIED CUSTOMER
very kind, fast, and talked through everything before doing it
3/19/2023
Joseph K. VERIFIED CUSTOMER
Colin has kept me apprised of what is going on with my vehicle and what options I have in moving forward. As a customer, this is imperative to educated decision making. Colin impressed me with his tenacity in reaching out to my warranty company to fight for appropriate coverage for my vehicle. This makes me more trusting in the services provided as well as my vehicle's performance. I appreciate Colin's customer centric approach and demeanor thar is a proper balance of transparency, humor, and professionalism. This makes him easy to work with and a pleasure.
3/19/2023
Gary T. VERIFIED CUSTOMER
As always, great timely service! Great communication!
3/19/2023
Romulo G. VERIFIED CUSTOMER
Mark consistently provides excellent customer service even with his busy schedule.
3/19/2023
Mark N. VERIFIED CUSTOMER
Mike was very professional and provided a high-level of customer support. I can highly recommend Mike and Gilbert the tech that did the mobile work on my BMW.