Awesome Customer Service Kudos To Michael Abreu and Service Team!!
3/18/2023
Frank K. VERIFIED CUSTOMER
You service ****. Waited 2 hours for oil change at the end advisorvtold mevthey haven't started working on it
3/18/2023
Cherry W. VERIFIED CUSTOMER
I do like the service and Shane has been very good. I asked what was missing specifically. I know what was missing but wanted the question answered, to make sure I knew what was. But it was not answered that's the only thing.
3/18/2023
Vaishali C. VERIFIED CUSTOMER
Mike, was superb!!! Pleasant to deal with and took care of my concerns promptly.
3/17/2023
Scott M. VERIFIED CUSTOMER
Devin was outstanding. He has great people skills and answered all of my questions. Scottie
3/17/2023
Randy B. VERIFIED CUSTOMER
I received the greatest service from Steve Emery in the service department. He really helped me saved so much on my car. I was so hesitant about getting my car service at a dealership because of the high rates, but BMW Arrowhead did not disappoint! Money well spent because my tires are so smooth on the road. Thank you Steve for recommending those tires and thank you to the service team for working on my car. I appreciate all the hard work. What a great team and excellent service.
-Randy B
3/17/2023
Adam C. VERIFIED CUSTOMER
Really appreciate Steve's excellent customer service from start to finish.
3/17/2023
Michelle T. VERIFIED CUSTOMER
The mobile service team went above and beyond to take care of my car! Thank you!!
3/17/2023
Joshua B. VERIFIED CUSTOMER
No problem joe is great
3/17/2023
Chuck C. VERIFIED CUSTOMER
Joe is always very helpful and ensures the service meets our expectations. He is prompt and follows up regardless of the reason for service.
3/17/2023
Donna D. VERIFIED CUSTOMER
My experience went well. My greeter was terrific and Shawn was more than helpful in addressing my concerns.
3/17/2023
Julie C. VERIFIED CUSTOMER
Great job ????
3/16/2023
Greg R. VERIFIED CUSTOMER
I was very happy with the amount of communications I received from Michael about when my technician (Gilbert) was going to arrive to comolete my service. Good team and great customer service. Thank you
3/16/2023
Christoper F. VERIFIED CUSTOMER
Great bunch of people. Thanks
3/16/2023
Ron B. VERIFIED CUSTOMER
Mark is always great at addressing any concerns I might have about my BMW and handles them quickly and professionally.
3/16/2023
Kathryn G. VERIFIED CUSTOMER
Fantastic service
3/16/2023
Arghyo Roy. VERIFIED CUSTOMER
Thanks
3/16/2023
Joe R. VERIFIED CUSTOMER
I appreciated Colin understanding my situation. I drove in from Prescott and requested a “quick” service. My service was done timely and returned quickly!
NO dealer previously has been so responsive. The last BMW made me wait until late in the date, a simple service.
Again, thanks!
3/16/2023
David H. VERIFIED CUSTOMER
Brandon is great! He had my best interest at heart.