Thank you Carmell Excellent service like always!
Carmella is one of the main reasons I come back to Arrowhead BMW for car services.
I'm satisfied with the service
1/17/2025
Sharon A. VERIFIED CUSTOMER
Jef was very professional and provided us with excellent service.
1/17/2025
Susan S. VERIFIED CUSTOMER
Taylor is one of the finest advisors I have ever had. He is honest, professional, kind and knowledgeable. He is very personable and really works for his customers. First class and ethical! Its a pleasure doing business with him.
1/17/2025
Jared S. VERIFIED CUSTOMER
Shane was great. He got everything taken care of and took the time to explain things. He was communicative and sent updates. 10/10!
1/17/2025
Jolynn E. VERIFIED CUSTOMER
Mike is the best!
1/17/2025
William S. VERIFIED CUSTOMER
Great customer service by Mr Lazar. He will be my regular service advisor.
1/17/2025
Raja M. VERIFIED CUSTOMER
Logan was amazing and very helpful
1/17/2025
Joshua R. VERIFIED CUSTOMER
The requested service were completed but I really appreciated Michael taking the time to clearly address expectations regarding scheduling/time needed for the service. This prevented me from having to make multiple trips in and made for an overall highly efficient trip to Arrowhead BMW. Many thanks!!!
1/16/2025
Bill R. VERIFIED CUSTOMER
Charging 2200 for replacement of a simple water pump is price gouging. The vehicle has only 41k miles. This is a significant quality defect on a car as expensive as the x5
1/16/2025
Robert S. VERIFIED CUSTOMER
Jeff was an excellent advisor. Kept me informed throughout every step of the way. Made sure I got my car back in a timely manner and it was clean too!
1/16/2025
Tonjah W. VERIFIED CUSTOMER
Excellent service as always.
1/16/2025
Gifford L. VERIFIED CUSTOMER
Taylor is great to work with Very friendly and thorough!
1/16/2025
Karen R. VERIFIED CUSTOMER
Michael Abreu was very helpful, kind professional, and exceeded my expectations. I was having trouble with my communication and he was able to fix the problem so I could utilize the microphone for phoning in my car..
I love My BMW. It only has 8000 miles on it. It’s the first BMW I’ve ever owned and I’m 81 years old. Karen R
1/16/2025
Benjamin Z. VERIFIED CUSTOMER
Joe is absolutely amazing! Of all the vehicles dealers and brands I’ve dealt with and various service advisors and Joe is second to none and will absolutely be coming back and requesting him specifically. He has made the experience of owning a BMW that much better and pleasurable. His personality is always energetic, enthusiastic, and outgoing.
1/16/2025
Karen H. VERIFIED CUSTOMER
Thorough inspection! Great service.
1/16/2025
Susan Y. VERIFIED CUSTOMER
Excellent service from our service advisor that he went above and beyond in customer service and always kept me updated on everything. He is a very valuable employee to Arrowhead BMW along with ERez. It is because of ERez why we keep returning to Arrowhead BMW to buy new cars. He is a very hard worker and goes above and beyond for his customers.