Joe is very personable, attentive, and provides excellent customer service!
2/15/2023
Gregory M. VERIFIED CUSTOMER
I received a personal welcome in the waiting area when I arrived and was updated by Steve as to when the service would be completed. Additionally, the waiting area for service was very accommodating.
This is our 4th BMW and we have experienced service at three dealerships between our home in CA and our home in AZ. Arrowhead BMW goes above and beyond the expected.
2/15/2023
Ron A. VERIFIED CUSTOMER
I have dealt with Carmella since your dealership opened, she has always been attentive to my needs or requests. She does a great job! Thank you Carmella
Ron A
2/15/2023
Cody C. VERIFIED CUSTOMER
Joe always takes great care of everything and keeps me informed.
2/15/2023
Jenny S. VERIFIED CUSTOMER
Brandon is the best here! I can always count on him to make sure that my vehicle is taken care of. The service is always amazing and the work is always reliable. Thanks Arrowhead BMW!
2/15/2023
Teresa E. VERIFIED CUSTOMER
Carmela is a rock star!
2/15/2023
Paul M. VERIFIED CUSTOMER
Devin is attentive and courteous.
2/15/2023
Ali K. VERIFIED CUSTOMER
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2/15/2023
Nikolas K. VERIFIED CUSTOMER
Thanks for the great service!
2/15/2023
Daniel B. VERIFIED CUSTOMER
Sean Anderson was very nice and helpful, however I was a little upset that my appointment was completely lost and disappeared from Arrowhead’s schedule. I called 1/27/23 and made my appointment for 7am 2/14/23. Unfortunately I don’t recall the name of the service advisor I spoke to. I received the confirmation text message that day and the follow up confirmation message that I responded “Y” to in order to confirm. When I showed up this morning there was absolutely no record that I was supposed to be there. Thankfully Sean was able to assist and get the service done but it doesn’t instill the best confidence going forward.
2/15/2023
James C. VERIFIED CUSTOMER
Always great!! Love the Mobile Service
2/15/2023
Matt S. VERIFIED CUSTOMER
Great customer service, was highly satisfied working with Brandon.
2/14/2023
David D. VERIFIED CUSTOMER
Atttentively good
2/14/2023
Abner S. VERIFIED CUSTOMER
She was great
2/14/2023
Mirce L. VERIFIED CUSTOMER
Excellent service fast and very knowledgeable
2/14/2023
Lynda T. VERIFIED CUSTOMER
My service took longer than expected but Mike went all out to accommodate my needs and get my car taken care of. The whole team there have great customer service attitudes! That is hard to come by these days.