In the US MARINE CORPS family and team work are everything, Devin Kass goes above and beyond to make me feel like a brother and an important part of the BMW family….
OOORAHH …
FEDERAL PROTECTION OFFICER
Lt. H.T. MITCHELL
USMC
2/5/2023
Tony N. VERIFIED CUSTOMER
Thanks ????
2/5/2023
Marlene W. VERIFIED CUSTOMER
Sweet
2/5/2023
Melissa H. VERIFIED CUSTOMER
Listened, was helpful and made sure he did everything possible to replicate my cars issues to ensure I got it back without other problems.
2/5/2023
Steve H. VERIFIED CUSTOMER
Wonderful service experience - thank you!
2/4/2023
Garth M. VERIFIED CUSTOMER
Where is my engine cover?!
2/4/2023
Pat S. VERIFIED CUSTOMER
Extremely satisfied with service experience. Michael is very professional and a pleasure to work with.
2/4/2023
David C. VERIFIED CUSTOMER
Thanks
2/4/2023
James L. VERIFIED CUSTOMER
great job as usual by Mike and the service team !!!
2/4/2023
Larry E. VERIFIED CUSTOMER
Great service Joe was fantastic. He really took care of us. Thank you, Joe.
2/4/2023
Ron V. VERIFIED CUSTOMER
Fantastic Service
2/4/2023
Dilraj H. VERIFIED CUSTOMER
Mark was awesome! Thank you for all your help. Will see you next month for the oil change
2/4/2023
Chauna C. VERIFIED CUSTOMER
The service experience lead by Michael was at an eleven on a scale of ten. Check in and check out was totally organized and the entire service was exceptional and time efficient.
2/4/2023
Mike M. VERIFIED CUSTOMER
Mark always provides outstanding service. I’m very satisfied with Mark and the whole arrowhead BMW team!
2/4/2023
Gloria A. VERIFIED CUSTOMER
I was glad that I qualified for unlimited oil changes for 36 mos n it the price of 2 oils changes. However, theres a notification about right rear brake light malfunction but the brakes lights work fine. So, I check the brake lights, again and there both working fine. Is that notification error part of extended warranty .
2/4/2023
Kenneth S. VERIFIED CUSTOMER
Well done to Amanda. Short notice appointment. Problem solved. Scheduled in 2 weeks for new recall. On top of things thank you. Love Arrowhead BMW!!!!????
2/4/2023
Dan T. VERIFIED CUSTOMER
After I paid for my oil changed and tell the service advisor have a nice day then even bother to reply thank you or have a nice day also to me very quiet did not say anything did not call me when my car was finished after 4 1/2 hours I decided to go to the dealer to see if my vehicle was ready when I called another service advisor said to me that they were waiting for a reply if I wanted to have my tire replaced They don’t need to be replaced at this time. It seems like the dealership cares more about making money from the people that are actually taking care of the vehicle.