Brent provided top notch service. He was very professional, quick to respond to my calls and messages and provided the highest level of customer service. Although the repair process hit several snags, Brent took ownership of the issues and made things right. It was a pleasure working with him.
1/1/2023
Jennifer M. VERIFIED CUSTOMER
Thanks Brandon!!
1/1/2023
Venkata T. VERIFIED CUSTOMER
Sean is very good to deal with customer problems and was able to help to deliver the car on time
1/1/2023
Robert B. VERIFIED CUSTOMER
Remote service is great and makes Arrowhead BMW my preferred dealership.
1/1/2023
Jose P. VERIFIED CUSTOMER
Brandon was very professional and helpful
1/1/2023
Howard B. VERIFIED CUSTOMER
Mike is fantastic I’m very disappointed that the warning lights are still on in my car.
1/1/2023
Theresa R. VERIFIED CUSTOMER
Devin is always great to work with..
1/1/2023
David B. VERIFIED CUSTOMER
The service techs were not able to replicate the problem. I’m worried there is an issue that is unresolved. Amanda was very helpful.
1/1/2023
Jim W. VERIFIED CUSTOMER
Mike was excellent. Kept apologizing for taking so long. Three and a half hours for an oil change??? And that was with an appointment! VERY disappointing. I would have thought you would have more respect for my time.
12/31/2022
Liz C. VERIFIED CUSTOMER
Always a pleasure working with Brandon, details on car needs are well explained and helps find less expensive solutions. Also, always makes sure I have a ride home or work.
12/31/2022
Tevin W. VERIFIED CUSTOMER
Shane was swamped by the time I got there. I was running late but his customer service was top notch and was really helpful and sincere.
12/31/2022
Brian J. VERIFIED CUSTOMER
Great Service. Michael did everything possible to take care of my needs.
12/31/2022
Chris B. VERIFIED CUSTOMER
Michael was very helpful.
12/31/2022
Dennis B. VERIFIED CUSTOMER
Devon was pleasant extremely professional very nice to
Work
With.
actually felt Devon followed up better than my previous contact person. She didn’t seem to follow up at all having my car there for over two weeks I had to reach out to her multiple times to find out status.
12/31/2022
Isreal S. VERIFIED CUSTOMER
Love the Service that Amanda provided, she was not pushy, she was understanding, and caring.
12/31/2022
Daniel O. VERIFIED CUSTOMER
I appreciate the customer service Brandon provided. He was able to answer all of my questions.
12/31/2022
Radu M. VERIFIED CUSTOMER
Was satisfied with service provided and ability to get work done on vehicle in a timely manner
12/30/2022
Sean H. VERIFIED CUSTOMER
Just had it serviced and car doesn’t even have washer fluid in it. We needed it in a driving situation and very disappointed. I zero confidence that anything else was done properly. Will go back to North Scottsdale for svc moving forward.