Everything went well, and my service manager was great.
12/15/2022
Terrence W. VERIFIED CUSTOMER
Devin, is an outstanding service advisor.
12/15/2022
Ruben R. VERIFIED CUSTOMER
I have a oil change program at no cost to me as long as I own the car, today service agent refused to change the oil because I manually reset the oil service ligth and the key didn't show service due, even the mileage on the car says it's due.
12/15/2022
Tina J. VERIFIED CUSTOMER
Micheal is awesome!
12/14/2022
Rick H. VERIFIED CUSTOMER
Dakota is the tech that did the work. He was the best!!! I used mobile service. Thank you for offering that. It is a good reason to stick with your company.
12/14/2022
Gary T. VERIFIED CUSTOMER
As always, Mark is awesome and makes me feel like family. While I do not love having to bring the car in for service, I am always pleased and satisfied with the excellent service at Arrowhead. And Mark always works hard to make sure that I am minimally inconvenienced and maximally satisfied. Love it!
12/14/2022
Lindsay Z. VERIFIED CUSTOMER
Best service everytime! Extremely professional, timely and friendly.
12/14/2022
Bruce K. VERIFIED CUSTOMER
Sean was very professional and took good care. Communicate well and knew his product line. Imss as a first time user of Arrowhead BMW ( just moved to az from Colorado), I was very impressed and would not hesitate t for Arrowhead BMW to take care of this X3 or my other BNW (438i) in the future.
12/14/2022
Francisco U. VERIFIED CUSTOMER
Michael is always very detailed and his service is beyond excellent. I live close to Chapman BMW and I prefer to drive 20+ miles to get my vehicle serviced at Arrowhead BMW. I hav recommended friends and family to come to Arrowhead BMW.
12/14/2022
Gary A. VERIFIED CUSTOMER
The diagnostics should be pickup by BMW. How do you rectify the problem if you don’t initiate diagnostics?
12/14/2022
Wei A. VERIFIED CUSTOMER
Thank you for the great service
12/13/2022
Alicia A. VERIFIED CUSTOMER
Eric B. and Steve in finance were really helpful in getting my deal done. Super glad I chose arrowhead BMW.
12/13/2022
Peter P. VERIFIED CUSTOMER
Great
12/13/2022
Erich R. VERIFIED CUSTOMER
Candice was very professional and friendly. She got me answers quickly about the service that was being done on my car and kept me up to date on the status of the work being completed.
12/12/2022
Ghassan A. VERIFIED CUSTOMER
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12/12/2022
John P. VERIFIED CUSTOMER
Joe is a professional i have no problem asking him anything about my car problems i know he will help me no problem his a five star technical advisor ????????????????????
12/11/2022
Kristin G. VERIFIED CUSTOMER
All good!
12/11/2022
Milton K. VERIFIED CUSTOMER
Devin provides quality customer service. Professional and personable always.