Shane made sure the problem eventually got solved . It was a pleasant experience, even though it took a little more time and effort. Would definitely work with him again.
12/11/2022
Tausif Z. VERIFIED CUSTOMER
Mike with mobile services is excellent ????
12/10/2022
Mary V. VERIFIED CUSTOMER
Excellent service provided by Dakota Gonzalez. Mobile certified technician. He did an outstanding job and getting my BMW back to normal again. Thank you very much and give him a raise. Regards, Louie B
12/10/2022
Jennifer S. VERIFIED CUSTOMER
I cannot believe the level of attention that Brent and the team gave to me to help me resolve some ongoing issues with my BMW. I felt like I was very heard and validated, and Brent is a person where his actions meet his words, which is total integrity. Joe and Carmella have always been Professional. I am very grateful that I got into Brents hands, I have been a BMW owner for 40 years solid, and I buy the car because, not only is it the ultimate driving machine, but I am a sold customer service along with that. And Brent definitely delivered above and beyond on that customer service! and, he did so well telling me thank you for allowing them and him the opportunity to help me, that kind of customer service is what brings me back to Bmw as a customer.
12/10/2022
Martha B. VERIFIED CUSTOMER
The BMW teams have always delivered outstanding ways of customer services!
12/10/2022
Steve M. VERIFIED CUSTOMER
I was disappointed with no call letting know my car was ready until I found out that Mark was sent home sick. Get well soon Mark.
12/10/2022
Glenn T. VERIFIED CUSTOMER
Sean was great. Very friendly and professional.
12/10/2022
Howard B. VERIFIED CUSTOMER
Most difficult time. Seriously thinking of using a different dealership next time
12/10/2022
Rolty M. VERIFIED CUSTOMER
I was asked if I wanted my car washed. I said yes. I keep my car pristine. The car did not come back clean and had not been washed. In addition it had bird dropping on it. As well only my seat setting had been changed.
12/10/2022
Linda F. VERIFIED CUSTOMER
Devin is excellent at his job which is why I continue to work with him.
12/10/2022
Sarah S. VERIFIED CUSTOMER
Michael was awesome!
12/10/2022
Carla G. VERIFIED CUSTOMER
Great customer service! What a nice and extremely professional guy!
12/10/2022
RONDA B. VERIFIED CUSTOMER
Wonderful service ????
12/10/2022
Jamie T. VERIFIED CUSTOMER
Brandon made sure I was taken care of even though I don’t think I was even assigned to him. He was very helpful and all my questions were answered. Thanks!
12/10/2022
Katherine B. VERIFIED CUSTOMER
Amanda was wonderful but I felt like BMW was looking for ways to make money off of me. From checking my tires when I first pulled up, to telling me I need a new battery after already charging me an arm and a leg for my parking brake issue.
12/10/2022
Ricardo A. VERIFIED CUSTOMER
Thank u sir
12/10/2022
Karla P. VERIFIED CUSTOMER
He was great.. Thanks!
12/10/2022
Richard L. VERIFIED CUSTOMER
Outstanding
12/10/2022
Carol S. VERIFIED CUSTOMER
Thank you! Brent went above and beyond my expectations. Highly recommend his team and the service area following this visit.