Excellent job as always!! Thank you so much!!! It gives me piece of mind knowing my car is in great hands!!
12/5/2022
Simeon M. VERIFIED CUSTOMER
Candace was the ultimate professional. She informed on the required service for my X6.
12/5/2022
Zachary C. VERIFIED CUSTOMER
Thank you so much for getting my car in unexpectedly and back the same day. Always a pleasure with Joe
12/5/2022
Brett S. VERIFIED CUSTOMER
Setting the right expectations is important I wasn't told how long I had to wait it took 3 hours to do the job.
12/4/2022
Richard E. VERIFIED CUSTOMER
Very professional He explains everything in detail
12/4/2022
Rick T. VERIFIED CUSTOMER
Mike went beyond what his co-workers were telling him and he eventually contacted BMW Corporate to determine an excellent solution to my Canadian service agreement. Thanks Mike!!
12/4/2022
Erez R. VERIFIED CUSTOMER
The best service department in the state of AZ
With the best service advisors.
12/4/2022
Trevor H. VERIFIED CUSTOMER
Carmella is the best!!
12/3/2022
Frank S. VERIFIED CUSTOMER
Awesome job Mark, thank you
12/3/2022
Katie L. VERIFIED CUSTOMER
Excellent service. An exemplary display of detailed attention to customer service. Was in from out of town. Wish we had such excellent service back home. Thank you Mike.
12/3/2022
Manny R. VERIFIED CUSTOMER
Great Service!!
12/3/2022
Shay J. VERIFIED CUSTOMER
Very happy and kind man. Was very good with my son, which I appreciated.
12/3/2022
Sonnia S. VERIFIED CUSTOMER
Looking forward to it..
12/3/2022
Jeanne W. VERIFIED CUSTOMER
I am so happy with Carmella that if she moved to a different dealership, I would move with her. She is the most amazing woman. She is organized, thoughtful considerate. She’s thorough and she’s efficient.
You guys are so lucky that you have her. Please give my regards to her supervisor at being an excellent employee.
12/2/2022
Aaron B. VERIFIED CUSTOMER
You are sending messages to a person name Aaron. This not Aaron. My name is Vicki Moss. I own a BMW X-5 and I am also a customer at BMW arrowhead. I am receiving my text for my vehicle and also Aaron’s text messages. Please correct your system.
Sincerely Vicki Moss. ****-****-xxxx
12/2/2022
Nanette C. VERIFIED CUSTOMER
The mobile Technician Jeremy was terrific
12/2/2022
Julie S. VERIFIED CUSTOMER
No comment
12/2/2022
Lauren S. VERIFIED CUSTOMER
Michael was great to work with. He was efficient, pleasant, helpful, and listened to my needs. I appreciated his can do attitude and was satisfied with my experience with the mobile tech Jeremy as well. Thank you again Michael for all of your help.
12/2/2022
Sylvia S. VERIFIED CUSTOMER
JOE WAS GREAT!
12/2/2022
Ann I. VERIFIED CUSTOMER
Carmella is an amazing person she’s always there to answer my questions and find solutions to all my needs!! Not having a father around anymore (he passed away) unfortunately and being stranded in certain areas or not being able to get oil change, she’s always there and has someone to my
Rescue! She’s awesome and I hope to always have her for as long as I drive BMW. Her customer service definitely makes me want to always drive and purchase BMW