Alex handled everything nicely and communicated with me along the way.
11/10/2022
Scott H. VERIFIED CUSTOMER
Mark went above and beyond to see that I received the best customer service. Ken is Service was excellent to ensure that I was covered by warranty. Arrowhead BMW is the best dealership that I have ever worked with.
11/10/2022
DAKOTA G. VERIFIED CUSTOMER
Lou is pleasure to deal with, 10/10 service everytime. Very transparent and honest
11/10/2022
Mark N. VERIFIED CUSTOMER
Alex came to help me even though he was super busy with work. I really appreciate his service!!
11/10/2022
Aly T. VERIFIED CUSTOMER
Mark is the best and I trust him, which goes a long way when it comes to spending a lot of money to fix things!
11/10/2022
Piper H. VERIFIED CUSTOMER
Thankful for the mobile service. Technician was knowledgeable, explained the service repair and reiterated the mobile services available. Very personable!
11/10/2022
Robert C. VERIFIED CUSTOMER
Carmella was very professional.She is a 5 star.
Thanks
11/10/2022
Larry P. VERIFIED CUSTOMER
The tech was personable, professional and knowledgeable. I had extreme confidence in his ability to fix the problem. He did a great job.
11/10/2022
Kylie J. VERIFIED CUSTOMER
Thank you!
11/10/2022
John T. VERIFIED CUSTOMER
Responsive, competent at the tasks performed, to communicate with, and personable!
11/10/2022
Frederick D. VERIFIED CUSTOMER
Very personable and willing to help.
11/10/2022
LISA B. VERIFIED CUSTOMER
After not having a great experience Brent corrected everything and went above and beyond to make this a great experience . He was outstanding with communication and delivering my vehicle back in exceptional condition. He is fantastic in every way! He should be a General Manager! You are so lucky to have him!!!
11/10/2022
Jeremy S. VERIFIED CUSTOMER
Thank you!
11/10/2022
Bill F. VERIFIED CUSTOMER
It took two weeks to get my car back and I kept having to call to find out what was going on. I thought the communication was terrible. The quote showed 2 prices for the parts with no explanation what they were for or what was found. I even had to call to find out if my car was done. I’d say it was my worst dealership experience ever.
11/10/2022
Saralinda A. VERIFIED CUSTOMER
What car are we talking about please?
11/10/2022
Carla S. VERIFIED CUSTOMER
The service tech was amazing he had a really uplifting attitude he was prompt and very knowledgeable
11/10/2022
Lee K. VERIFIED CUSTOMER
Mr. Martinez is absolutely an asset to Arrowhead BMW. He quickly replaced the battery in my M5 and took great care in doing so. I learned he is also an M3 owner and overall M enthusiast. This is exactly the type of technician I want working on my vehicle. Thank you for your time and assistance Louis!
11/9/2022
Ralph P. VERIFIED CUSTOMER
Had to wait 13 min for some one to till me were to go or do When I pulled in
11/9/2022
Bob W. VERIFIED CUSTOMER
Mark is an outstanding Man; a great representative for Arrowhead and BMW! Thank You!