Yes, thank you so much for the help with my BMW X5
10/16/2022
Ashley G. VERIFIED CUSTOMER
Carmella is Awesome!! We bring our BMW’s to Arrowhead Service because of her and she is the Best! Thank you Carmella for taking care of us!
Mahalo,
Gio & Jocelynn
10/16/2022
Mark G. VERIFIED CUSTOMER
Michael was great - he made sure everything was done correctly and kept me informed of the progress. I would love to work with him again as he is really good at customer service.
10/16/2022
Robert G. VERIFIED CUSTOMER
J-V did a great job. He truly cares about his customers. Great customer service!
10/15/2022
Roger W. VERIFIED CUSTOMER
Once again service department everybody involved didn't outstanding job on getting RMA completed and serviced thank you again.
10/15/2022
Brian J. VERIFIED CUSTOMER
Mike always does a fantastic job! 10/10
10/15/2022
Ann H. VERIFIED CUSTOMER
Thoughtful, considerate
10/15/2022
Amjad Q. VERIFIED CUSTOMER
He’s very good man very helpful
10/15/2022
Dante V. VERIFIED CUSTOMER
Devin, Cory and Jimmy have taken care of my car since I purchased it. They are the best service team I have ever worked with, they represent the highest standards possible and Their customers are the lucky ones!
Thanks guys, you are the best!
Dante V
10/15/2022
Ryan W. VERIFIED CUSTOMER
JV was spectacular. Great at customer service, honest and efficient. Had me in and out in no time.
10/15/2022
Jennifer T. VERIFIED CUSTOMER
Brandon was wonderful. He offered me an oil change contract that would benefit me financially for my next 3 oil changes. He was very personal and attentive to my car needs. He is a valuable person on your staff of Service Manager's.
10/15/2022
Nadia N. VERIFIED CUSTOMER
Marks the best ! Clarified all my concerns and everything was quick and easy and very friendly ! 10 outta 10
10/15/2022
Cherry W. VERIFIED CUSTOMER
He treated me with respect. Unlike a couple of your other employees. They treated me like I was stupid because I am a girl and I have no clue. But JV was very friendly and listened to me
10/15/2022
Michael B. VERIFIED CUSTOMER
Joseph is just fantastic, quite literally drove from Los Angeles just for him.
10/15/2022
Byron B. VERIFIED CUSTOMER
Installed a plug without telling us and then being changed being charged for it - absolute BS.
10/15/2022
Marlene W. VERIFIED CUSTOMER
Totally appreciate the help and service that carmella has done for me.
10/15/2022
James R. VERIFIED CUSTOMER
Louis called ahead of time and completed the work on time. He was very courteous and professional. We live 70 miles from your dealership so this a great service you offer. Great selling point!!
10/15/2022
Mike D. VERIFIED CUSTOMER
Amazing job again by Joseph Lazar one of the best BMW Service reps I’ve ever dealt with. I cannot explain how much he made sure my experience worked with my schedule and I was completely satisfied definitely will only use Joseph Lazar at arrowhead BMW for my service