Thank you. All the staff at Arrowhead BMW are friendly, helpful, and provide prompt and complete service every time I am there.
3/3/2025
Phil H. VERIFIED CUSTOMER
Troy kept me well informed every step of the way, and got me in and out of there in a very timely manner great job Troy I will be back
3/3/2025
Mitzy V. VERIFIED CUSTOMER
Thank you Shawn for helping me you were awesome!!!
3/3/2025
Delman W. VERIFIED CUSTOMER
Alan was an awesome service advisor. Professional and experienced. He exceeded our expectations and went above and beyond.
3/3/2025
Audrey D. VERIFIED CUSTOMER
Troy was extremely easy to work with and communicated well. I have not had similar experiences in the past. In the future, I will ask for an appointment with Troy as the advisor. He cared about ensuring my car was repaired through my warranty.
3/2/2025
Trena T. VERIFIED CUSTOMER
We'd have to talk the 1.98% finance over and get back with you
3/2/2025
Keun C. VERIFIED CUSTOMER
Troy was professional and courteous to our concern of the vehicle. We appreciate his honesty and also connecting with the Genius expert in which we still had some questions about on the tech side of the car which we recently bought. Overall outcome, we will most certainly engage with him in the future.
3/2/2025
Heike J. VERIFIED CUSTOMER
None
3/2/2025
Angel B. VERIFIED CUSTOMER
Great service as always super helpful staff good experience overall thank you bmw of arrowhead
3/2/2025
Casandra M. VERIFIED CUSTOMER
Carmella was amazing! I always get great service and will continue to bring my Supra. Thank you!! A++++++
3/2/2025
Bill C. VERIFIED CUSTOMER
Ive been in a few times over the last few years and Joe was the best service rep by far. He was professional courteous and considerate. He gave me great advice and had my trust. Thank you Joe!
3/2/2025
Howard B. VERIFIED CUSTOMER
Mike is a wonderful asset to Arrowhead BMW. He makes his clients feel special and goes above and beyond the call of duty. He builds trust and confidence. Working with Mike is always a pleasure.
3/2/2025
Iracema M. VERIFIED CUSTOMER
10 out 10 My service adviser was Shawn D Williams very professional answer all my questions. Excellent customer service he was always available. I highly recommend Arrowhead BMW. Thanks Shawn for all your help.
3/2/2025
Wanchen L. VERIFIED CUSTOMER
Good
3/1/2025
Uriel T. VERIFIED CUSTOMER
Steve was great, he was extremely helpful in setting up an inspection for me and walked me through all of the findings afterwards. Will be stopping by for service in the future and working Steve
3/1/2025
John P. VERIFIED CUSTOMER
Alan was once again a pleasure to work with.
3/1/2025
Shelly F. VERIFIED CUSTOMER
Manny was extremely kind, courteous and worked extra efficently to accommodate my schedule and communicate any changes.
The technicians arrrived and worked professionally. They also solved an uncommon issue that presented itself during the routine battery registration. The convenience of mobile mechanic services saved me towing the car which I am very grateful for,
3/1/2025
Enrico R. VERIFIED CUSTOMER
Colin is great
3/1/2025
Ligen F. VERIFIED CUSTOMER
This is my first time for maintenance service and it was very smooth and easy as well. Thank you so much.
3/1/2025
Lorne S. VERIFIED CUSTOMER
Super polite and accommodating.
Excellent service.