Five stars for Troy! He is friendly and nice, offers excellent customer service. Highly recommend.
11/22/2024
Carole B. VERIFIED CUSTOMER
Good job!!
11/22/2024
Tiffany C. VERIFIED CUSTOMER
Thank you! Taylor was great. He was very knowledgeable and provided great customer service. Car maintenance is very stressful for me and Taylor informed me on what I needed currently and what I can expect in the future. It really put me at ease! Thanks again
11/22/2024
Michael C. VERIFIED CUSTOMER
It should not take 6 hours for an oil change and software update.
11/21/2024
Sinine B. VERIFIED CUSTOMER
Shane is always a pleasure to work with!
11/21/2024
Ron J. VERIFIED CUSTOMER
Troy was once again courteous and energetically focused on addressing the problems with my car. He was prepared for my arrival and kept me updated while I waited during the diagnosis of the problem with my vehicle's A/C system.
11/21/2024
Victoria M. VERIFIED CUSTOMER
Thanks for your nice courteous customer service!
11/21/2024
Stanley M. VERIFIED CUSTOMER
Nick Valenza is a true asset to Arrowhead BMW!
11/21/2024
Amy E. VERIFIED CUSTOMER
Thanks guys for always taking care of me and my car!
11/21/2024
Richard C. VERIFIED CUSTOMER
Jeff is an excellent service advisor. Always takes care of my needs with courtesy and timeliness!
11/21/2024
Daniel S. VERIFIED CUSTOMER
Colin Ware is an exceptional service advisor. I'd keep him around, indefinitely.
11/21/2024
Bob B. VERIFIED CUSTOMER
Absolutely, Joe is one of the best service advisors I have ever dealt with. Top notch.
11/21/2024
Reuben R. VERIFIED CUSTOMER
Great service. I was allowed in early and Joseph was there waiting. Everyone was very helpful and professional.
11/21/2024
Omar V. VERIFIED CUSTOMER
Michael abreu was very professional and always kept in touch to make sure I was getting what I needed
11/21/2024
Gina C. VERIFIED CUSTOMER
Taylor is awesome, continously communicates on the status of my vehicle.
11/21/2024
Susan D. VERIFIED CUSTOMER
Mike is awesome - always responsive and communicates the status of my vehicle. When I service my vehicle I always hope I am working with Mike!
11/21/2024
Stephanie P. VERIFIED CUSTOMER
Excellent service from Sean and Shane as usual!!
11/21/2024
Steve K. VERIFIED CUSTOMER
Alan was great. I received much better service than I did at bmw n Scottsdale
11/20/2024
Lisa S. VERIFIED CUSTOMER
Collin is far and beyond an excellent customer service representative!
He took extra care to troubleshoot an issue with my vehicle, kept me updated on the repair status and was waiting for me at the garage door when I arrived to pick up my vehicle!
Superior CUSTOMER SERVICE!
Many Thanks
Lisa S
11/20/2024
Brian S. VERIFIED CUSTOMER
We have worked with 4 different BMW dealerships in 3 states and Mike Abreu is the best BMW team member we have ever worked with, irrespective of what department they were in. Mike is the best!