Jeff was great, but the service took almost 3.5 hrs, while I waited. Never been anywhere it took that long. Hope u get that shortened next time
11/15/2024
Paul C. VERIFIED CUSTOMER
Great service..got me right in after I had vehicle towed in..even helped to provide loaner! Excellent service..thank you
11/15/2024
David M. VERIFIED CUSTOMER
Everything was great ????
11/15/2024
Doris A. VERIFIED CUSTOMER
Carmella, service advisor, was very informative during the service period She definitely knows her job inside and out and communicated effectively.
Thank you Carmella
11/15/2024
Caroljean U. VERIFIED CUSTOMER
Alan was exceptional! Made sure I was aware of all available offers, without pushing. Price was good for oil change, and you beat the price for tires from both Costco and discount tire! More than happy!
11/15/2024
Leslie T. VERIFIED CUSTOMER
Her was awesome upfront we discussed everything no surprises.
11/15/2024
John M. VERIFIED CUSTOMER
Alan did a good job and was part of the reason why I upgraded my vehicle.
11/15/2024
Gerardo G. VERIFIED CUSTOMER
Nick goes above and beyond for customer service and satisfaction. If asked my anyone I would say, you need to see Nick at ARROWHEAD BMW.
11/15/2024
Zuheir J. VERIFIED CUSTOMER
Jef is a great service advisor, he was patient with me, and had called me before I came in to make sure I could receive the service I needed, which I had to reschedule my appointment due to my car not needing the the schedulers service, so he had saved me a long drive to them.
11/14/2024
West C. VERIFIED CUSTOMER
Joe did a wonderful job of working with our schedule and everything was done perfectly. Thank you.
11/14/2024
Louie P. VERIFIED CUSTOMER
Hello
11/14/2024
Ashok N. VERIFIED CUSTOMER
Shawn is a thorough professional.
11/14/2024
Michael M. VERIFIED CUSTOMER
Joseph is a wonderful person to work with to handle my issues
11/14/2024
Craig M. VERIFIED CUSTOMER
I enjoyed working with Joe and his helper Jake!!!
11/14/2024
Angie A. VERIFIED CUSTOMER
I’m so grateful that I had the opportunity to work with Carmella! She was exceptionally helpful and kindhearted. She put all my fears to rest by keeping me updated and her people skills, along with her continuous communication were simply outstanding! I have become a frequent guest at BMW service center and she has become one of my favorite representatives. She is very knowledgeable and delivers service that is unmatched. She is certainly someone I would recommend to others.
11/14/2024
Cameron S. VERIFIED CUSTOMER
Troy was great!
11/14/2024
Jim L. VERIFIED CUSTOMER
Great customer service and timely information
11/14/2024
Trevor G. VERIFIED CUSTOMER
Troy was excellent in helping me today. He always kept me informed and let me know about all my options and pricing with those options would highly recommend.
11/14/2024
John J. VERIFIED CUSTOMER
Joe made it a flawless trip to the dealer, I never felt pressured, but I always informed, Joe is a asset to Arrowhead BMW