Nick was amazing. As a business owner of over 40 people ,he’s the kind of employee you hope for.
He was courteous and very informative
11/10/2024
Moi N. VERIFIED CUSTOMER
Matt was there, he was so helpful with the service recommendation quick service, 5 stars
11/10/2024
Bert L. VERIFIED CUSTOMER
The car had a noise and I was told it’s the motor mounts and that would take care of the problem. It did not! The noise is still there. I question the need for motor mounts with only 40200 miles on it. When I did question it based on talking to someone knowledgeable about motor mounts he was skeptical that it would them. So my problem is not solved. I’m sure you will say it needed the mounts. I’m sorry I didn’t ask for the old parts. Now I’m not sure how to proceed. Apparently you don’t know how to solve the problem. I may have to take it to another BMW shop and maybe they will be able to fix the problem. I would like to hear from you
11/9/2024
Peter W. VERIFIED CUSTOMER
Great customer service
11/9/2024
Vasu S. VERIFIED CUSTOMER
Great
11/9/2024
Jeryl L. VERIFIED CUSTOMER
FIRST Class personnel and FIRST class
service.
11/9/2024
Darrin D. VERIFIED CUSTOMER
Shane and the team did a great job.
11/9/2024
Tito G. VERIFIED CUSTOMER
I was so upset when Camila (service department )called me that my insurance Car shield denied to
repair of my BMW 750LI she was so insane telling that my
car has an issue of oil leak before. I asked Camila show me the proof that my car has an issue of oil leak. Because of her I’m dropping my car shield to be my insurance. She need to understand that my car well maintained and if there is something wrong I fix it as soon as possible. What Camila did is unacceptable to me instead of fixing my car she tells a lot of bullshiting to me and to my insurance. I would recommend she should be Given a reprimand to her job or she needs to go. She tried to tell me that she is honest. Tell her. Tell it to the marines not me
11/9/2024
Jonathan J. VERIFIED CUSTOMER
Thanks for your great services
11/9/2024
Michelle P. VERIFIED CUSTOMER
Carmella was fantastic!
11/9/2024
Frank F. VERIFIED CUSTOMER
Good job.
11/9/2024
Chris T. VERIFIED CUSTOMER
Polite, professional and courteous! Always a pleasure to working with Steve!
11/9/2024
Michael M. VERIFIED CUSTOMER
Jef did an amazing job on communication and pictures of my car's upgrade installs.
11/9/2024
Jonathon F. VERIFIED CUSTOMER
Very knowledgeable in vehicles and I could talk to him and he knew what I was talking about!
11/8/2024
Rick C. VERIFIED CUSTOMER
He is the best of the best!!!! Excellent service excellent communication get me a breasted of everything all the way through from start to finish.