Nick was extremely professional and a pleasure to do business with.
10/31/2024
Alan T. VERIFIED CUSTOMER
Again, great service and Taylor expedited replacing the battery on our X3 M40i.
10/31/2024
Michael S. VERIFIED CUSTOMER
Colin provided excellent service even when it was past his working hours. He was able to get us a tow truck and made sure we made it home safe.
10/31/2024
Carole T. VERIFIED CUSTOMER
Mike is always professional and efficient.
Thank you!
10/31/2024
Robert K. VERIFIED CUSTOMER
Colin is professional courteous and a great communicator. My repair was covered by the platinum insurance product I purchased when I bought the M4. He made all insurance contacts and submissions which got the repair covered. I just referred a colleague to purchase a car at Arrowhead BMW!
10/31/2024
Kymberly R. VERIFIED CUSTOMER
It’s always a pleasure working with Steve.
10/31/2024
Dayne C. VERIFIED CUSTOMER
Shane has been fantastic! And I will continue to use his services when necessary!
10/31/2024
Jennifer T. VERIFIED CUSTOMER
Thank you so much Taylor for helping me out with my car. I appreciate your positive attitude and helpful disposition. I hope you a blessed day.
10/31/2024
The Kevin. VERIFIED CUSTOMER
Mike took great care of me. Everyone at the dealership is SO professional and helpful. Thank You!
10/31/2024
David H. VERIFIED CUSTOMER
10/10
10/31/2024
Robert B. VERIFIED CUSTOMER
Mike my advisor and the mechanic on my vehicle were very professional and knowledgeable about my car. Thank you to both….
10/31/2024
Karen S. VERIFIED CUSTOMER
I am writing to express my dissatisfaction with my recent experience regarding my vehicle service. Unfortunately, the communication throughout the process was lacking, and I was not informed that my car was ready for pickup. Additionally, I had been assured that my car would be washed, but it was returned to me in a dirty condition, both inside and out.
10/30/2024
Paul Z. VERIFIED CUSTOMER
Matthew is a superb service advisor. He kept me apprised on my car's progress and worked hard with the warranty company to get the repairs covered.
10/30/2024
Hugo A. VERIFIED CUSTOMER
Mike is absolutely awesome to work with! His priority is always the customer which makes me keep coming back. Thanks Mike for always taking care of me!
10/30/2024
Troy P. VERIFIED CUSTOMER
As always, the service provided was excellent and was completely in a timely manner. Everyone at BMW Arrowhead was very nice, respectful, and personable; especially Matt! He always makes sure everything that needs to be done gets done with no issues! It is always a pleasure to come in.
10/30/2024
Mike D. VERIFIED CUSTOMER
Thank Colin for his exceptional work ethics and problem solving abilities!
10/30/2024
Andrew C. VERIFIED CUSTOMER
Love all the guys , very helpful and friendly , I’ll be back ????????
10/30/2024
Steve W. VERIFIED CUSTOMER
None
10/30/2024
Scott H. VERIFIED CUSTOMER
Logan and your techs are outstanding! The techs were able to diagnose and then locate the hidden cause of my car’s issue. So thankful for their knowledge and experience. The repair took almost a week, but Logan kept me updated each day and had my car ready when promised. Could not be more pleased with the service at Arrowhead BMW… thanks!
10/30/2024
Paul B. VERIFIED CUSTOMER
Jef did a great job of keeping me updated throughout the process