Colin was professional, personable, and respectful! He effectively communicated with me throughout the process. He is to be considered superb.
10/25/2024
Julia Z. VERIFIED CUSTOMER
Great.
10/24/2024
Sandra W. VERIFIED CUSTOMER
Thank you
10/24/2024
Brad S. VERIFIED CUSTOMER
Matt did an excellent job of communicating to me the progress of my vehicle service and when it would be completed. He also went above and beyond to submit the repairs to the warranty company for approval.
10/24/2024
Gary M. VERIFIED CUSTOMER
Excellent service with Shane
10/24/2024
Rodger B. VERIFIED CUSTOMER
I completely enjoyed working with Jef, he is one of the best service members I have ever had the pleasure of working with.
10/24/2024
Dominick M. VERIFIED CUSTOMER
Shawn was 10/10. Excellent communicator and i’m satisfied with the work that was done.
10/24/2024
John B. VERIFIED CUSTOMER
Jef is the most down to earth and easy going service advisor I’ve ever worked with. Very thorough, knowledgeable and sets realistic expectations. Great asset to your team and I look forward to working with him and Arrowhead BMW in the future.
10/24/2024
Dayne C. VERIFIED CUSTOMER
Shane is Fantastic! I’ll continue to use his services every time I need dealership services. Quick responses, always on top of it, and friendly. Thank you Shane! ????????
10/24/2024
Arij S. VERIFIED CUSTOMER
Great job thank you
10/24/2024
Robert P. VERIFIED CUSTOMER
Mr Lazar is nice and a professional representative
10/24/2024
Austin L. VERIFIED CUSTOMER
Matt did a good job and kept me informed throughout the process!
10/23/2024
Michael S. VERIFIED CUSTOMER
Collin did an excellent job.
10/23/2024
Tony R. VERIFIED CUSTOMER
I sincerely appreciate how Jeff went above and beyond in addressing and resolving the issue with my car. His attentiveness, extensive knowledge, and incredible patience were truly remarkable. He not only expressed genuine concern for my situation but also took the time to ensure I understood everything, making the entire process seamless and stress-free. His professionalism and dedication are truly commendable, and I couldn’t be more grateful for his exceptional service.
10/23/2024
Jennifer B. VERIFIED CUSTOMER
Manny was fantastic. Jose the tech was great as well. Appt. Time was quite a bit off, but it worked out. Thank you.
10/23/2024
Deborah M. VERIFIED CUSTOMER
Very helpful
10/23/2024
Ron S. VERIFIED CUSTOMER
Jed is great, very personable and knowledgeable! Appreciate his professionalism. It’s what I expect! As for the auto washing crew, they need some help.
10/23/2024
Michael M. VERIFIED CUSTOMER
Took twice a long as needed.
10/23/2024
Angelina H. VERIFIED CUSTOMER
Great customer service and knowledge !! I wouldn’t take my car anywhere else !! Thank you!!!
10/23/2024
Linh K. VERIFIED CUSTOMER
Shaw is great. He serviced gave me the feeling that he’s part of family. You guys very lucky to have him. Thank you Shawn!