Professional. Thorough. Price equaled estimate. On time.
10/11/2024
John C. VERIFIED CUSTOMER
Very professional.
10/11/2024
Keshia H. VERIFIED CUSTOMER
Jeff was absolutely amazing. He helped me get everything done on my car. He is always very helpful. I appreciate working with him every time I have so far.
10/11/2024
Mike R. VERIFIED CUSTOMER
Your dealership sets a high standard. It’s refreshing!
10/11/2024
Sylvia C. VERIFIED CUSTOMER
Looking forward to my next visit.thanks
10/11/2024
Deborah M. VERIFIED CUSTOMER
Matt and the people out in the service bay were awesome. Thank you so much.
10/11/2024
Gregory J. VERIFIED CUSTOMER
Logan, was on top of all my questions & needs. I will just be working with him, from now on.
10/11/2024
Sarah S. VERIFIED CUSTOMER
Austin the technician is great
10/11/2024
Cliff H. VERIFIED CUSTOMER
The BMW TEAM to include Manny Botello are the most professional and people oriented I have had the pleasure to interact with. Thank you
10/11/2024
Christen S. VERIFIED CUSTOMER
Matthew was great! Very communicative and personable. Really enjoyed my interaction with him!
10/11/2024
Richard E. VERIFIED CUSTOMER
Great person to deal with he is always professional
10/11/2024
Greg M. VERIFIED CUSTOMER
Steve is Efficient and kept in great contact with me discussing repairs and letting me make decisions without pressure. He is one of the reasons that I do business with Arrowhead instead of Scottsdale. Thx again Steve for your Customer Service!
10/11/2024
Virginia H. VERIFIED CUSTOMER
None
10/10/2024
Michael B. VERIFIED CUSTOMER
Joe Lazar made sure my oil change was quick & efficient. Much appreciated!
10/10/2024
Thanh H. VERIFIED CUSTOMER
Great service! Thanks Steve
10/10/2024
David M. VERIFIED CUSTOMER
What should have been no more than 90 minutes to complete the vehicle inspection and Oil Change (no car wash), it was a total 2 hours and 30 minutes. From a Customer Experience, it would rank a 1 out of 10. Please pass this response on to Mr Devin Kass to appropriately address. As a side note, my advisor did all he could unfortunately he keep saying it won’t be long, it won’t be long.
Thenks for allowing me to express my concerns.
David M
10/10/2024
Rebecca K. VERIFIED CUSTOMER
Alan was incredible! He went above and beyond with his customer service and attention to detail. He was able to get me into a loaner car and had my car washed and ready upon pick up! 10/10!!!
10/10/2024
Chris M. VERIFIED CUSTOMER
Shawn was nice
10/10/2024
Susan B. VERIFIED CUSTOMER
Alan did not do what I asked. I also brought in a license plate and it was also not installed. He never collected the information I asked him to get from Milwaukee WI. He had his own agenda.
10/10/2024
Fred S. VERIFIED CUSTOMER
Steve was fantastic. Gave me options that help fit my budget.