Joe is a tremendous service adviser. He is extremely professional and personable. I will continue to contact him for all my BMW service needs.
10/3/2024
Peter V. VERIFIED CUSTOMER
Thanks
10/3/2024
Robert G. VERIFIED CUSTOMER
Very good communication from Matt
10/3/2024
Aline Monserrat. VERIFIED CUSTOMER
Shawn D. Williams was amazing and provided exceptional customer services, he was very pleasant to talk to. My vehicle was taken care on a good timing.
10/3/2024
Shelly P. VERIFIED CUSTOMER
Thank you! Shane was wonderful as usual!
10/3/2024
Noah H. VERIFIED CUSTOMER
The price is outrageous.
10/3/2024
Mario R. VERIFIED CUSTOMER
Magic Mike was great
10/3/2024
Sandra C. VERIFIED CUSTOMER
Nick was very polite and efficient. This was my first time utilizing the service department for a routine yearly checkup for my leased BMW and I was pleasantly surprised at the great service! Thank you!
10/3/2024
Denise H. VERIFIED CUSTOMER
I’d like a call asap please. I have a new light coming on with low coolant. When I check it it is extremely low and a screwdriver was also left behind from one of your service providers.
10/2/2024
James W. VERIFIED CUSTOMER
Logan was extremely helpful friendly and made me feel at home.
The service tech went well beyond to help me with a solution to a reoccurring issue I had been having.
10/2/2024
Daniel G. VERIFIED CUSTOMER
They wanted to charge me for a problem that I reported in my last two services while under warranty
10/2/2024
Rifat J. VERIFIED CUSTOMER
Steve did an excellent job
10/2/2024
Angela B. VERIFIED CUSTOMER
We always receive great service, prompt responses when working with Jef Rasmussen. He is a true asset your organization.
10/2/2024
Suzanne S. VERIFIED CUSTOMER
Matthew gave exceptional service today. Thank you!
10/2/2024
Lisa H. VERIFIED CUSTOMER
The BMW dealer I purchased my car from and had it serviced at never listened to my concerns and I was never happy with their treatment of me and my car. Logan listened to me, made sure my concerns were addressed, explained what the problem was and even took the initiative to replace a recall part on my vehicle before I even asked him about it. I feel comfortable taking my car to Arrowhead BMW and confident my car will be taken care of properly! Thank you Logan!
10/2/2024
Kimberly S. VERIFIED CUSTOMER
Great experience, looking forward to working with Steve & Arrowhead BMW in the future. Thank you.
10/2/2024
Rick H. VERIFIED CUSTOMER
Took far longer than expected. And didn’t wash the car.
10/2/2024
Eric S. VERIFIED CUSTOMER
Great Service
10/2/2024
Michelle M. VERIFIED CUSTOMER
Excellent service from beginning to end. Thank you!