We always receive great service, prompt responses when working with Jef Rasmussen. He is a true asset your organization.
10/2/2024
Suzanne S. VERIFIED CUSTOMER
Matthew gave exceptional service today. Thank you!
10/2/2024
Lisa H. VERIFIED CUSTOMER
The BMW dealer I purchased my car from and had it serviced at never listened to my concerns and I was never happy with their treatment of me and my car. Logan listened to me, made sure my concerns were addressed, explained what the problem was and even took the initiative to replace a recall part on my vehicle before I even asked him about it. I feel comfortable taking my car to Arrowhead BMW and confident my car will be taken care of properly! Thank you Logan!
10/2/2024
Kimberly S. VERIFIED CUSTOMER
Great experience, looking forward to working with Steve & Arrowhead BMW in the future. Thank you.
10/2/2024
Rick H. VERIFIED CUSTOMER
Took far longer than expected. And didn’t wash the car.
10/2/2024
Eric S. VERIFIED CUSTOMER
Great Service
10/2/2024
Michelle M. VERIFIED CUSTOMER
Excellent service from beginning to end. Thank you!
10/2/2024
George D. VERIFIED CUSTOMER
Excellent service from my service representative.
10/1/2024
Imari M. VERIFIED CUSTOMER
Shane was able to get my vehicle in and serviced on short notice. He kept me informed throughout the process and For that I’m very appreciative
10/1/2024
Terence R. VERIFIED CUSTOMER
Will do
10/1/2024
Gabriel B. VERIFIED CUSTOMER
Keeps going above and beyond with his service
10/1/2024
Joy M. VERIFIED CUSTOMER
Colin was amazing! He saved us so much $ by clarifying what our warranty would pay for. I trust him.
10/1/2024
Richard A. VERIFIED CUSTOMER
Jef was very helpful explaining the tire coverage on my X-7. He worked very hard to get me a fair deal on two new tires. You have a valuable employee in Jef!
10/1/2024
Boro R. VERIFIED CUSTOMER
Steve did a great job!
10/1/2024
Masami A. VERIFIED CUSTOMER
Service staff Taylor was very kind and explained in detailed condition of automobile .
10/1/2024
Jonathan A. VERIFIED CUSTOMER
Very easy to say we had a great experience! Thanks!
10/1/2024
Joann R. VERIFIED CUSTOMER
Took > 2 months for completion. Not Arrowhead fault, parts had to be ordered from Germany.
10/1/2024
Thomas P. VERIFIED CUSTOMER
Colin was the best. He took time to do some research for me and answering my questions.
10/1/2024
Jonathan W. VERIFIED CUSTOMER
I was helped with the number and what’s going on with my car very well. Everything was explained and informative. Also to whoever worked on my car from what I see they did a good job as well. I appreciate all the help from bmw.