Great customer service and paying attention to detail. We just appreciate his service. Thank you!
9/22/2024
Anette B. VERIFIED CUSTOMER
Steve was awesome. Even went above and beyond to help check on prior purchased warranties in the event I need them in the future. I’ll definitely use him again.
9/22/2024
Jason D. VERIFIED CUSTOMER
The Service Department is the only reason I keep coming back. They’re great.
9/22/2024
Rick C. VERIFIED CUSTOMER
Joe is simply the best. Great service great communication.
9/21/2024
Duane D. VERIFIED CUSTOMER
Excellent service
9/21/2024
Stephen P. VERIFIED CUSTOMER
5 star customer service . I appreciate Taylor and his professionalism and dedication.
9/21/2024
Bridget L. VERIFIED CUSTOMER
I’m so thankful for the Arrowhead Mobile team that helped save my out of town trip! They quickly headed to my home with a new battery, installed quickly, and i was on my way! Jose was so professional and helpful. Thank you!
9/21/2024
Isis W. VERIFIED CUSTOMER
Jef is great!
9/21/2024
Nicki C. VERIFIED CUSTOMER
I understand that this place is a business but If a customer is spending a lot of money with you. The least you can do is work with the customer. Shawn was okay though I didn’t necessarily feel like he did everything in his power to help me when I needed it. When I first brought my vehicle in, I sat there for hours waiting on him to get me a loaner vehicle to which he said he is working on it. If it wasn’t for some other employee who seen that I was waiting there and asked what I was waiting for then idk how much longer I would've waited there. They got me a loaner vehicle immediately after I told them what I was waiting on. So I felt like either Shawn didn’t want me to get one and was making me wait it out until I gave up or he just didn’t care to provide the utmost customer service. Considering the amount I spent getting my car fixed by this location I expected to have the utmost world class customer service. Regardless I was able to get things done. I just don’t know if I will ever choose Shawn to be my service advisor again. I just didn’t feel like a valued customer.
9/21/2024
Gaye D. VERIFIED CUSTOMER
Matt was very professional and conscientious. He kept me up to date on what was going on with my car. He came in on his day off to update me in the status of my car. Very nice to work with him.
9/21/2024
ALAINA D. VERIFIED CUSTOMER
Thank you, Michael Abreu . You’re absolutely the best.
9/21/2024
Keith G. VERIFIED CUSTOMER
Mike is fantastic 10/10
9/21/2024
Jose C. VERIFIED CUSTOMER
All its good . Thank you!!
9/21/2024
Rochelle J. VERIFIED CUSTOMER
Logan and the Arrowhead BMW team are amazing.
9/21/2024
Philip R. VERIFIED CUSTOMER
Great service!
9/21/2024
Levy G. VERIFIED CUSTOMER
Car is leaking oil after the oil change
9/21/2024
Lorenzo G. VERIFIED CUSTOMER
Everyone was amazing like always!
9/21/2024
Osman M. VERIFIED CUSTOMER
Michael is the best. Truly professional and caring.
Thank you sir
9/21/2024
Don T. VERIFIED CUSTOMER
Shawn was very professional and was completely happy with him.
9/20/2024
Michelle L. VERIFIED CUSTOMER
Taylor was amazing. I have to say that everybody in that business location was exceptional. That is so rare and hard to find. They have my business 100% because of the fact that everyone is kind and nice and helpful.