Taylor was great to work with. I felt taken care of, and in the loop around what was happening with my vehicle. This service experience was on3 of the best that i remember, and I will certainly reach out to Taylor should my vehicle require service moving forward.
9/6/2024
David R. VERIFIED CUSTOMER
Mike is Magic!
9/6/2024
Michelle H. VERIFIED CUSTOMER
Colin was awesome!! Great service and follow up.
9/6/2024
Imari M. VERIFIED CUSTOMER
This entire experience was great and I look forward to taking the manufactures survey
9/6/2024
Hilda C. VERIFIED CUSTOMER
Taylor is very helpful Thank You Taylor.
9/6/2024
Stacy L. VERIFIED CUSTOMER
Joe is always very kind and helpful
9/6/2024
Amy C. VERIFIED CUSTOMER
Taylor is always great to work with and extremely knowledgeable and helpful when it comes to information about our X5.
9/6/2024
Stephen D. VERIFIED CUSTOMER
Na
9/6/2024
Shawn M. VERIFIED CUSTOMER
Joe’s support was excellent as always!
9/6/2024
Mike F. VERIFIED CUSTOMER
When I had a compliant prior to the last visit. Jeff promptly responded to my complaint and went above and beyond to correct it. Regardless of the compliant I would still bring my vehicle to Arrowhead BMW as long as Jeff is my service advisor. Jeff always being honest and upfront with the issues with my car. Thank you!
9/6/2024
Brandon F. VERIFIED CUSTOMER
The dealership advised my vehicle needed to have a tension strut bushing replaced for over $1000 but I never got the visual inspection, when I asked for it, it was still not presented. The car was given back to me and the trim for the engine start/stop button was gone. I texted service advicer, but didn't receive an answer, I had to order a new start/stop unit for over $100
9/5/2024
Timothy B. VERIFIED CUSTOMER
Always prompt and professional
9/5/2024
Diane T. VERIFIED CUSTOMER
Everything was smooth. No issues. Steve was great
9/5/2024
Sidney S. VERIFIED CUSTOMER
Has good public relation skills.
9/5/2024
John M. VERIFIED CUSTOMER
Shane took care of things.
9/5/2024
Ryan L. VERIFIED CUSTOMER
He was very professional, communicative and knowledgeable. He was able to describe the work being performed/suggested in away it made total sense to someone with not a lot of car knowledge. Everything was smooth, easy and enjoyable. Highly recommend!
9/5/2024
Sherri H. VERIFIED CUSTOMER
:: He was easy to work with very informative kept me up-to-date, constantly perfect experience. I would hope I get them every time for my service rep.
9/5/2024
Otto R. VERIFIED CUSTOMER
Steve was great, he is very Professional!
9/5/2024
Mohammed A. VERIFIED CUSTOMER
Thank you Jef I appreciate you guys did great work on my car.