In and out with efficiency and excellent customer service.
3/10/2024
Olga L. VERIFIED CUSTOMER
He was the best person
1000 recommended
3/10/2024
Patricia P. VERIFIED CUSTOMER
Thank you I will always take my vehicle for service to Mr.Wu
3/10/2024
Hector G. VERIFIED CUSTOMER
Excellent Service,Associate Kanika Very Friendly And Polite.
3/10/2024
Elsa V. VERIFIED CUSTOMER
Loss of proper customer service.
3/10/2024
Frank A. VERIFIED CUSTOMER
Very satisfied as always my visit to Toyota and services are exceptional
3/10/2024
Lisa L. VERIFIED CUSTOMER
Good
3/10/2024
Vincent E. VERIFIED CUSTOMER
Thank you for your excellent service.
3/10/2024
Mary B. VERIFIED CUSTOMER
I ordered something through the parts department, and the service staff were unable to connect it. They said it was not a toyota part. If I can get the original part I needed with a different replacement, then why can’t I get a toyota replacement to replace the non toyota part?
I accidentally ordered my part from the wrong parts department and therefore I had no choice but to schedule my service there. I remember why I never go to Wondries.
3/9/2024
Susan I. VERIFIED CUSTOMER
Parts dept never called us to tell us our car key monitor arrived. Waited several weeks. I had to call to see if my order arrived. They were confused and I had to explain that we ordered a couple parts and 1 was back ordered.
3/9/2024
Douglas M. VERIFIED CUSTOMER
Kanika was awesome! Went out of her way to make sure I was able to achieve my goal and worked fast, efficient, friendly and thorough. Shout out to those that aided her in the tasks involved.
3/9/2024
Virginia M. VERIFIED CUSTOMER
This was my first time at the dealership and everyone from start to finish was very welcoming! I will definitely be being my car back for servicing!!
3/9/2024
Monica Z. VERIFIED CUSTOMER
I took my car in because I had a flat tire walk in, I did mention to the advisor that I had purchased tires with them and to my knowledge they were under warranty he had photos of the tires and he new that on my last visit my advisor told me that the tires were going to have to be replaced soon so with that been said he knew the warranty wasn’t active anymore. Therefore he should’ve told me right there and then I left my car 12 PM and didn’t get a response from him until after 4 PM stating that the tires were no longer under warranty because of low thread, and then I needed to replace them that put me in a spot where I couldn’t make it to pick up my car until the following day if he would’ve told me that since I dropped off the car, I would’ve made my decision right there and then and wouldn’t be without a car all day, so I am not satisfied with the customer service and it’s not the first time it happens to me and wonders Toyota and I’m really considering changing to another company my business.
3/8/2024
Pauline Y. VERIFIED CUSTOMER
Todd was a great help to me and really informative and kind
3/8/2024
Robert O. VERIFIED CUSTOMER
Kanika is always very professional and pleasant to deal with.
3/8/2024
Jose O. VERIFIED CUSTOMER
Jason was thorough and very informative. Thank you Jason for your attention and great service.
3/8/2024
Manuel D. VERIFIED CUSTOMER
Very good service. They can send the survey to my email address.
3/8/2024
Maria F. VERIFIED CUSTOMER
Good customer service
3/7/2024
John A. VERIFIED CUSTOMER
The Todd Squad rocks! Toyota service department always leaves my car smiling!????
3/7/2024
Gabriella G. VERIFIED CUSTOMER
Wondries Toyota takes care of all our vehicles and I appreciate what they do!