I ‘m fully completed satisfy, Mr Emilio Ruiz …one of professional service representative of Wondries Toyota. One more time thank you very much
1/3/2024
Nolan M. VERIFIED CUSTOMER
Thank you so much Angelo!
1/3/2024
Yoannita L. VERIFIED CUSTOMER
Please keep up the good work!
Maybe the dropping off lines should be separated between the one for scheduled appointments and the one for nonscheduled appointments.
That way hopefully will help the ones who have scheduled an appointment to drop off their vehicles faster to be taken care of!
1/3/2024
Carl Y. VERIFIED CUSTOMER
Great service as always. Had appointment Nice in out experience
1/3/2024
Belinda F. VERIFIED CUSTOMER
Emilio went above and beyond to help me with my service needs.He answered all of my concerns and shared his knowledge on the service Toyota staff had recommended.
1/3/2024
Carmen S. VERIFIED CUSTOMER
Dear Toyota Wondries,
I am very happy and satisfied on the job well done.
And also I’ve noticed that you fixed the headlight. Everything
Looks clean and nice except the rear bumper . I would like to ask how much to paint . Please give me a quote on that .
Respectfully Yours,
Carmen Sandoval
1/3/2024
Jihui N. VERIFIED CUSTOMER
???
1/3/2024
Larry M. VERIFIED CUSTOMER
Every thing went smooth ????
1/3/2024
Melissa J. VERIFIED CUSTOMER
I am so disappointed at how i came 20 minutes early to an appointment only to be taken in 25 minutes later than my appointment time. I was told i needed a service not just an oil change however, i don’t drive much & i know I didn’t need it. After waiting 3 1/2 hours I was told i needed air filter, air conditioning filter, a new belt as well as 4 new tires. I was hungry, tired and overwhelmed after having waited so long in the warm waiting room so i agreed to everything except the tires. It took more than 30 minutes to finish up and cost 4 times the amount I expected to pay upon coming in today. I am unhappy with this high pressure upsell. I have gone to this Toyota service dept since 2013 when i bought my car there. I have never been so overwhelmed by such treatment. I would appreciate if someone could get in touch with me to discuss this further. Thank you
1/3/2024
Julie V. VERIFIED CUSTOMER
All is great at Wondries Toyota in Alhambra. Mr. Nelson Samson is professional and nice personality and superb services. Thanks
1/3/2024
Cecilia C. VERIFIED CUSTOMER
I recived and very good service today Angelo is very professional and I recommend this place
1/3/2024
Desiree G. VERIFIED CUSTOMER
My car was there over 2 1/2 hours just for a battery I could have went to auto zone
1/3/2024
Gloria H. VERIFIED CUSTOMER
I had an appointment and I still had to wait 30min!! What's the point of making an appointment ???? other wise I was happy with the service
1/3/2024
Zupei H. VERIFIED CUSTOMER
????
1/3/2024
Sheyby J. VERIFIED CUSTOMER
Mr. Glorioso was very polite, understanding, and patient. From the moment I got there I was satisfied.
1/3/2024
Ernie L. VERIFIED CUSTOMER
Emilio is amazing customer service
1/3/2024
Luis A. VERIFIED CUSTOMER
Everything was satisfactory with the exception that this dealership does not offer a ride service. I have three other vehicles from other dealers and they all offer that service. I may have to chose another service dealer in the future if that is necessary
1/1/2024
Victor L. VERIFIED CUSTOMER
Todd was very friendly, knowledgeable, and helpful! Got my car back fairly quickly and got some things fixed that I didn't even know were potential problems down the line.
12/31/2023
Louis M. VERIFIED CUSTOMER
Jason was very helpful, and a pleasure to be served by.