It took 2 days for me to get an update on my car. Then, when I called again I was told i'd get a cal back in 5 minutes and didn't get a call until hours later.
1/15/2025
Alma B. VERIFIED CUSTOMER
Yes, Emillio Ruiz he is a
professional service department man ??.
1/15/2025
Debra N. VERIFIED CUSTOMER
He was great.
1/15/2025
Po H. VERIFIED CUSTOMER
I’m completely satisfied especially with
John Kan’s attentive assistance.
I was so relaxed enjoying your waiting area,
No worry doing my work, knowing my car is
In good hand to be serviced. Thx for the
Reminders for required services. It’s such a
Positive experience, you earned our trust,thx
1/14/2025
Donald B. VERIFIED CUSTOMER
I am satisfied with the service
1/14/2025
Richard P. VERIFIED CUSTOMER
????
1/14/2025
Gerald L. VERIFIED CUSTOMER
Very accommodating staff
1/14/2025
Karen K. VERIFIED CUSTOMER
Nelson was attentive and kept me informed
1/14/2025
Amy T. VERIFIED CUSTOMER
I’m highly satisfied with the customer service I received today from Gordon Li. Which is one of the reason why I keep coming back to this particular dealership
1/14/2025
Halie R. VERIFIED CUSTOMER
Jason was very communicative and helpful with my service
1/13/2025
Jesse G. VERIFIED CUSTOMER
Tod is excellent communicating any problems,he provides information if ask,I am very pleased with Wondries Service dept.
1/13/2025
Feng M. VERIFIED CUSTOMER
Thanks for the great job.
1/13/2025
Arda T. VERIFIED CUSTOMER
Isaac was great
1/13/2025
Francis W. VERIFIED CUSTOMER
Very helpful and informative.
1/12/2025
Susie A. VERIFIED CUSTOMER
Service was great as usual, Isaac was professional and charming, making the entire experience effortless and smooth.
1/12/2025
William S. VERIFIED CUSTOMER
Advisor was very friendly and prompt
1/12/2025
Hoang T. VERIFIED CUSTOMER
Great serviced man Gordon Li..He was a big help.
Thank you!
1/12/2025
Renatta B. VERIFIED CUSTOMER
I am a regular customer at Toyota Wondries for the last 13 years. I have always been treated exceptionally well by the service advisers always. I realize that there will be situations where things won't go perfectly and o understand that. However , this is the second time that the technician left black hand prints on the hood of my car, after working on it. There were grease sports on my door frame. I was so shocked that he didn't care to clean those marks he made , before delivering it to me. This is the second time it happens while serving my car. I think I deserve more than a courtesy call from customer satisfaction department. This is so unprofessional and careless of the technician.