Wondries Toyota Auto Repair Service

Service was thorough and quick! Everyone was very helpful and friendly.

Horrible service felt under attack to get my car serviced when all I wanted was a simple code. Just let people be I know they need to make a sale but some people already have a plan don’t like being pressured I’m sure I can say that for everyone.

I am looking forward to be back for next service and appreciate you all again very friendly environment

Upon picking up my car I heard a noise which sounded like a dragging chain. I immediately return to the dealership and asked if someone could take a look at it. My car was looked at for about 10 minutes and then return to the staging area just outside the office. I walked outside, and the employe, name unknown, ignored me and walked right past me. I stood outside, looking through the glass, and nobody seem to care that I was standing there in bewilderment, because I was ignored, and was not told if there's anything wrong with my car. I told the young man that walked right past me and ignored me, that was my car, and he did not seem to care, that I was making inquiries. I walked inside the office and end up speaking to the technician, who sat behind the counter, and the employee who ignored me, was standing next to him. The technician told me that the other employees in the garage could not hear what I had heard. He offered for the same employee who, ignored me, to accompany me on a test ride. I said no, I was completely dissatisfied with the lack of customer service displayed by the young man who walked past me and ignored me, when I was explaining what it happened to the technician employee who ignored me simply said "That's not my ticket." This is a serious lack of customer service, and it was a parent of the employees we're not interested in solving the new noise. When I got into my car, I realize that the air conditioning was left on therefore it is very unlikely that there was a serious attempt to diagnose the source of the unknown noise. The employee was rude by ignoring me, and I felt that customer ratification is not a priority with Wondries Toyota of Alhambra.

Continue do the good job

Very helpful and courteous.

Appreciate the prompt service.

I brought in my car with a check engine light. It's a one year old Camry hybrid. Apparently it had run low on fuel and that trigger to check engine light. I guess I should have taken it to a different place but I usually try to follow the instructions and ended up costing me $180 to have that checked. Money is tight for me right now and to get an unexpected $180 bill for something like this felt like a real bummer.

Thank You ou for letting me know that part was order and for professional help

Mrs. Di Wu is a Professional Service Attendant.Thank You . As lma B.

Very comfortable with the service

Kanika was great. Very helpful and would recommend.

No complaints, great work. Thank you

Absolutely Emilio was very helpful

Jason was really helpful

Todd was spot on. Communicated with me, and got me in and out in great time.

All good

You and your team are just great, thank you soooo.

Very good

He was great. Made it painless!