It's ridiculous that I had an appointment at 10:30 and still had to wait two hours for my car to get a simple oil change. What is the point of appointments if we are just going to have to wait that long? And your building is freezing so those two hours were extremely cold and uncomfortable. When I gave them the papers to pick up my car the person went to get it but instead of it being pulled up to me someone drove it up the ramp and I had to ask someone about it. The customer that came out after me got her car right away and I had to wait for someone to bring it back down. Almost went back inside because of the cold but realized it was just as cold inside. This isn't the only bad experience I've had here so I will no longer be giving you my business.
3/24/2023
Angelica T. VERIFIED CUSTOMER
I was very satisfied with Todd and the service.
3/24/2023
Qifut G. VERIFIED CUSTOMER
I need to complain and appeal, because my tires have already purchased tire insurance from you. My tires got flat when I was driving, and an exclamation mark was displayed on the dashboard, but your staff did not arrange to help me replace them with new ones. Violation of agreement! I need to appeal! Please deal with this matter! Thanks!
3/23/2023
Francisco R. VERIFIED CUSTOMER
They didn’t good job thank you
3/23/2023
Francisco N. VERIFIED CUSTOMER
N/A
3/23/2023
Larry R. VERIFIED CUSTOMER
Handled everything alright
3/23/2023
Edgar S. VERIFIED CUSTOMER
Very good service
3/23/2023
Gilda M. VERIFIED CUSTOMER
Great! Quick service
3/23/2023
Jose R. VERIFIED CUSTOMER
Easy process as always
3/23/2023
Zulayka B. VERIFIED CUSTOMER
Thank you so much for all your help Gordon! My Highlander looks awesome!
3/23/2023
Lynn S. VERIFIED CUSTOMER
Gordon was able to answer all my questions regarding services. Awesome job as always!
3/23/2023
Jeffery L. VERIFIED CUSTOMER
Ok
3/23/2023
Olivia Z. VERIFIED CUSTOMER
Loved the service ,the information Igot about my car .waiting room so relaxing
3/23/2023
James B. VERIFIED CUSTOMER
Jason was outstanding. Very personable. He explained everything well and treated me extremely well. He is a real credit to your organization.
3/22/2023
Souad G. VERIFIED CUSTOMER
Everything was fine, thank you.
3/22/2023
Georgy N. VERIFIED CUSTOMER
Always happy with the service I get at Alhambra Wondries.
3/22/2023
Kin S. VERIFIED CUSTOMER
????
3/22/2023
Steven C. VERIFIED CUSTOMER
He was very responsible to do that good job. Let customers know estimate time to pick car. On the way customer not racing the time to sitting down to waiting the car. Some time we need to doing something or our business during the day. Thank you for Toyota service. And respond